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Nildram

19fb2a82f10dfd15fe27f5b726f6719e

ISP Details
Name	Nildram
Legal Name	This is the legal name of the company or business operator which provides the service under the trading name. Pipex Internet Limited
Company Type	UK Limited Company ( company number: 05306519 )
Company Group	The Company Group is the parent company which owns the service provider. Often one larger group owns many brands which may operate as separate businesses, but owned by the larger group. Tiscali UK Limited
ISPA Member	ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to. Not an ISPA Member
Ofcom Code of Practice	The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk
Migration Support	Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP. If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity. We recommend you choose an ISP which support both inbound and outbound migration. Inbound and Outbound
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Links	Homepage \| Home Broadband \| Business Broadband \| Complaints Policy

Contact Details
Sales E-Mail	sales@nildram.net
Sales Telephone	0800 072 0405 ( Free Call (e.g. 0800) ) Mon - Fri (08:00 - 20:00) \| Sat (09:00 - 18:00) \| Sun (10:00 - 16:00)
Support E-Mail	support@nildram.net
Support Telephone	0870 094 6000 ( Non-geographic "national" (e.g. 0870) ) Open 24/7

Package Name	Speed	Setup	Monthly
Packages (based on 3 GB transfer) - incl. 17.5% VAT
Lite2Go	8 Meg	£47.00	£15.84
Lite	20+ Meg	£47.00	£17.04
Pro	20+ Meg	£47.00	£22.91
Pro with Enhanced Upstream	20+ Meg	£94.00	£22.91
Premium	20+ Meg	£47.00	£37.60
Premium Plus	20+ Meg	£47.00	£57.58
Premium Plus with Enhanced Upstream	20+ Meg	£94.00	£57.58
SDSL (M) 512Kbps	512 Kbps	£94.00	£69.33
SDSL (M) 1Mbps	1 Meg	£94.00	£81.08
SDSL (M) 2Mbps	2 Meg	£94.00	£92.83

red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution
Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes.
CISAS
OTELO

Network Details
IPv6 support
Multicast support