BT

BT

BT Summary
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Links Homepage | Home Broadband | Business Broadband | Complaints Policy
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You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly. This setting will NOT affect the pricing for 'unlimited' packages.

Packages (based on 3GB transfer) - incl. 20% VAT
Package Name Speed Setup Monthly First Year
Unlimited BT Broadband and Weekend Calls **£60 BT Reward Card** 17 Mbps £9.99 £26.99 £323.86
Unlimited BT Infinity 1 Broadband and Weekend Calls **£120 reward + half price activation** 52 Mbps £34.99 £31.99 £383.90
Unlimited BT Infinity 2 Broadband with Weekend Calls **£120 reward + half price activation** 76 Mbps £34.99 £44.99 £539.86
Ultrafast 200 Mbps BT Infinity 3 Broadband with Weekend Calls **£120 BT Reward Card** 200 Mbps £9.99 £59.99 £719.86
Ultrafast 300 Mbps BT Infinity 4 Broadband with Weekend Calls **£120 BT Reward Card** 300 Mbps £9.99 £64.99 £779.90
BT TV Entertainment with Unlimited BT Infinity 1 and Weekend Calls **£120 BT Reward Card** 52 Mbps £44.99 £39.99 £479.95
BT TV Max with Unlimited BT Infinity 1 and Weekend Calls **£120 BT Reward Card + BT Sport Pack** 52 Mbps £34.99 £46.99 £563.90
BT TV Max with Unlimited BT Infinity 2 and Weekend Calls **£120 BT Reward Card + free BT Sport Pack** 76 Mbps £34.99 £59.99 £719.86
BT Mobile 500MB 4G SIM Plan **£10 gift card for existing BT Broadband customers** 20 Mbps FREE £5.00 £60.05
BT Mobile 500MB 4G SIM Plan **£10 gift card for non BT Broadband customers** 20 Mbps FREE £10.00 £119.95
BT Mobile 5GB 4G SIM Plan **extra 2GB + £30 gift card for BT Broadband customers** 20 Mbps FREE £11.00 £132.05
BT Mobile 5GB 4G SIM Plan **extra 2GB + £30 gift card for non BT Broadband customers** 20 Mbps FREE £16.00 £191.95
BT Mobile 12GB 4G SIM Plan **double data + £60 gift card for existing BT Broadband customers** 20 Mbps FREE £12.00 £144.00
BT Mobile 12GB 4G SIM Plan **double data + £60 gift card for non BT Broadband customers** 20 Mbps FREE £17.00 £204.05
BT Mobile 20GB 4G SIM Plan **extra 5GB data + £85 gift card for existing BT Broadband customers** 20 Mbps FREE £18.00 £216.00
BT Mobile 20GB 4G SIM Plan **extra 5GB + £85 gift card for non BT Broadband customers** 20 Mbps FREE £23.00 £276.05
BT Business Broadband 17 Mbps £36.00 £14.40 £208.80
BT Business Unlimited Broadband 17 Mbps FREE £22.80 £273.60
BT Business Unlimited Broadband + Phone + UK Calls 17 Mbps FREE £45.48 £545.76
BT Business Unlimited Broadband Premium 17 Mbps FREE £32.40 £388.80
BT Business Infinity 76 Mbps FREE £33.60 £403.20
BT Business Infinity Unlimited 76 Mbps FREE £42.00 £504.00
BT Business Infinity Unlimited + Phone 76 Mbps FREE £51.48 £617.76

red prices indicated packages with usage based pricing (the more you download, the more it costs)

ISP Details
Name BT
Legal Name BT Retail
Company Type UK Public Limited Company
ISPA Member Corporate
What is this?

ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to.
Ofcom Code of Practice Yes
What is this?

The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk
Migration Support Inbound and Outbound
What is this?

Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP.

If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity.

We recommend you choose an ISP which support both inbound and outbound migration.
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Links Homepage | Home Broadband | Business Broadband | Complaints Policy
Contact Details
Sales Telephone 0800 800 150 (Free Call (e.g. 0800)) Mon - Fri (07:30 - 22:00) | Sat (07:30 - 22:00) | Sun (09:00 - 22:00)
Support Telephone 0800 111 4567 (Non-geographic "lo-call" (e.g. 0845)) Open 24/7
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