Truespeed Communications Broadband Full Fibre and Reviews UK
Truespeed
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Summary
Truespeed is a full fibre broadband provider that has carved a niche in the South West of England. Based around Bath and extending into rural areas of Somerset, Wiltshire and Gloucestershire, its aim has been to bring high-speed fibre to places that often had fewer options. Their network rollout shows solid ambition and investment in these regions.
Packages
| Package Name | Speed | Setup | Monthly | First Year Cost* |
|---|---|---|---|---|
|
Truespeed 150 (24 months)
|
150 Mbps | £0.00 | £25.00 (first 24 months) £45.00 (thereafter) |
£300.00 |
|
Truespeed 150 (24 month)
|
150 Mbps | £0.00 | £25.00 (first 24 months) £45.00 (thereafter) |
£300.00 |
|
Truespeed 300 (24 months)
|
300 Mbps | £0.00 | £29.00 (first 24 months) £55.00 (thereafter) |
£348.00 |
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Truespeed 300 (24 month)
|
300 Mbps | £0.00 | £29.00 (first 24 months) £55.00 (thereafter) |
£348.00 |
|
Truespeed 600 (24 months)
|
600 Mbps | £0.00 | £32.00 (first 24 months) £65.00 (thereafter) |
£384.00 |
|
Truespeed 600 (24 month)
|
600 Mbps | £0.00 | £32.00 (first 24 months) £65.00 (thereafter) |
£384.00 |
|
Truespeed 900 (24 months)
|
900 Mbps | £0.00 | £39.00 (first 24 months) £75.00 (thereafter) |
£468.00 |
|
Truespeed 900 (24 month)
|
900 Mbps | £0.00 | £39.00 (first 24 months) £75.00 (thereafter) |
£468.00 |
|
Truespeed 150 (12 months)
|
150 Mbps | £0.00 | £25.00 (first 12 months) £45.00 (thereafter) |
£300.00 |
|
Truespeed 150 (12 month)
|
150 Mbps | £0.00 | £17.00 (first 12 months) £45.00 (thereafter) |
£204.00 |
|
Truespeed 300 (12 months)
|
300 Mbps | £0.00 | £29.00 (first 12 months) £55.00 (thereafter) |
£348.00 |
|
Truespeed 300 (12 month)
|
300 Mbps | £0.00 | £20.00 (first 12 months) £55.00 (thereafter) |
£240.00 |
|
Truespeed 600 (12 months)
|
600 Mbps | £0.00 | £32.00 (first 12 months) £65.00 (thereafter) |
£384.00 |
|
Truespeed 600 (12 month)
|
600 Mbps | £0.00 | £25.00 (first 12 months) £65.00 (thereafter) |
£300.00 |
|
Truespeed 900 (12 months)
|
900 Mbps | £0.00 | £39.00 (first 12 months) £75.00 (thereafter) |
£468.00 |
|
Truespeed 900 (12 month)
|
900 Mbps | £0.00 | £39.00 (first 12 months) £75.00 (thereafter) |
£468.00 |
|
Truespeed 150 (1 month)
|
150 Mbps | £0.00 | £45.00 | £540.00 |
|
Truespeed 300 (1 month)
|
300 Mbps | £0.00 | £55.00 | £660.00 |
|
Truespeed 600 (1 month)
|
600 Mbps | £0.00 | £65.00 | £780.00 |
|
Truespeed 900 (1 month)
|
900 Mbps | £0.00 | £75.00 | £900.00 |
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Truespeed Basic (Social Tariff)
|
30 Mbps | £0.00 | £20.00 | £240.00 |
* VAT included
Additional Comments
From what users say, the service can be impressive. Many customers point out very good download and upload speeds, reliable full-fibre connections and fast installation when the network is ready. The fact that Truespeed promises symmetrical speeds (so uploads match downloads) is a strong plus for home working, streaming and gaming. They also tend to score very well for customer satisfaction in their footprint: they tend to carry an “excellent” rating on user-review platforms, which is not something all providers can claim.
However, as with most smaller and specialised providers, there are trade-offs. Coverage remains limited compared with national providers. Some streets may be live, others still waiting. If your postcode is not yet reached, you may face longer lead-times or fewer speed tiers. The home Wi-Fi setup still matters too. A high speed line to the property is great but you’ll only get the benefit if your router and internal network are up to it. Also, though the company scores high in reviews overall, there are isolated reports of slower support or issues when problems arise. That means if your area is newer or build-work still settling, you may need to be a little patient.
In practical terms, if you are in one of Truespeed’s live areas you get a lot of upside. The packages are clear, the pricing seems fair for what you’re getting, and the service feels modern and performance-focused. If you live in a rural or semi-rural place that is underserved, Truespeed is definitely a provider to consider. On the flip side, if you prioritise ultra-fast recovery times for faults or you are in an area outside their current build zone, it may make sense to check what other providers cover your address.
Check our deals page for Truespeds latest fibre broadband deals.
ISP Details
| Name | Truespeed |
|---|---|
| Legal Name | Truespeed Communications Ltd |
| IPv6 Support | No |
| ISPA Member | Yes |
| Ofcom Code of Practice | No 
|
| Link | https://www.truespeed.com |
Contact Details
| Sales Telephone | 01225 300370 |
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