
The UK's largest independent broadband news and information site
Enter your postcode
Click here to tell us what your requirements are and we’ll help you find the best provider for you
Test your broadband speed with the UK's most accurate broadband speed testing tool.
tbbMeter will help you to manage your usage to avoid incurring excess bandwidth fees or find your broadband provider slowing you down due to exceeding your monthly usage allowance.
The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss.
We are not your typical broadband comparison site!
Back in 2000, the word 'broadband' meant very little to most people, except early adopters of 'always on' Internet technology. We were looking forward to being able to access the Internet without needing to use a dial-up modem and as soon as broadband trials started, we were some of the first users to sign up to services which back then started at £50 a month, didn't provide connectivity to more than one computer at a time by default, and came with a hefty £150 setup fee on top!
We started this website (called ADSLguide.org.uk back then as our focus was on ADSL technology specifically) to inform early adopters of how to get the most out of what was then, an amazingly fast Internet connection. Over the next couple of yeard, we became the de facto broadband information resource for UK Internet users and the press alike. In 2006, we renamed the site thinkbroadband, recognising that our site was about broadband rather than ADSL as a specific broadband technology. Today, we include cable, wireless, fibre and other broadband services.
Our goal is to provide a fair and impartial atmosphere for broadband providers, users and other stakeholders to discuss relevant topics. We are independent of any broadband suppliers, offer our broadband ISP listings free of charge to any ISP that meets our listing criteria, regardless of whether or not they are willing to pay us a small fee when a user signs up having visited our site. This makes us different to most broadband comparison websites which are run solely, or at least primarily to receive commission from broadband providers when users sign up.
We are passionate about broadband and we do this to help people, rather than running it as a large enterprise designed to sell you a new broadband service.
"We don't just want you to come to our site so that we can persuade you to switch to a new broadband provider, earning us a few quid in return"
We don't just want you to come to our site so that we can persuade you to switch to a new broadband provider, earning us a few quid in return. We help out many of the hundreds of thousands of users that come to our site each month. We try to put as much of the content online for everyone to use, but we do respond (subject to limitations on our resources) to user queries. We have built a community on our forums to help users help each other.
We build useful free broadband tools like our speed test, broadband quality monitor and our popular tbbMeter broadband usage monitoring application, and try to provide information to users in an easy-to-understand format like our broadband maps platform which shows broadband coverage and speed information around the UK.
We have been privileged to work with many contributors over the years who have helped make the site what it is today, including our editorial staff and our forum moderators whose patience can be tested at times.
Throughout our history, we have always followed our values which we consider to be engrained in everything we do, however we felt it was important to share these with our users:
We believe passionately in these values and we will seek to improve wherever possible, however we do hope users understand that given our limited resources as a semi-volunteer project, it is not always possible for us to be perfect whilst also fulgilling our goal of listing as wide a range of providers as possible and the volume of updates from each provider. If you do spot any errors, please do contact us!
Thinkbroadband was started as a project to help UK broadband users get the most out of their broadband, rather than as a commercial venture. As we grew we needed to fund infrastructure to deliver the tools we provide so we started to include banner advertising on the site, which is our primary income source. We also receive commission from some broadband providers on the site, although note that our listing policy does not discriminate between providers who pay us commission and those who do not.
Our staff work for thinkbroadband along side full time jobs at hosting company NetConnex (ncuk.com) providing business cloud servers, co-location and VPS/dedicated servers within the Telehouse Docklands datacentre, including hosting the thinkbroadband infrastructure and speed test platform.
Our editorial staff are responsible for the key content on the site, in particular our broadband news. We ask you not to e-mail individual staff with technical queries but to use our forums instead where a helpful community of fellow users can help you resolve an issue whilst ensuring that the solution is also available for others to share.
We have published our editorial policy to help companies and their PR agencies understand how best to work with us.
If you do need to e-mail us, do not copy or send e-mails to individual staff members as this is likely to result in your e-mail being ignored by everyone. We receive a lot of e-mail and since this isn't our full time job, we have to prioritise responses.
If you would like to add us to a press release mailing list, please check with us first (and note we write about broadband and relates issues, so we don't want to receive PR relating to widgets), and finally please note that we never engage in 'link exchanges', nor do we accept unsolicited requests to write 'blogs' on our site, so please bear this in mind! With the exception of occasional guest posts (always based on quality and never in return for any financial benefit), all our content is produced by our in-house staff.
Sebastien is co-founder of thinkbroadband and mainly works behind the scenes shaping the direction of the site, although he is also a frequent contributor on the news section and the forums and is regularly called upon to comment on broadband issues in the media. His experience spans industries with over ten years of experience writing about broadband, running a web hosting company and his non-executive roles at an Internet Exchange point. — [email protected]
John co-founded the site and has played a key role in managing many of the operational aspects of the site, including taking the lead on various sections from time to time. John has managed many of the evolutions of our speed testing platform and oversees our hardware review process. He also regularly writes news and looks after the back-end infrastructure such as servers and monitoring systems powering the network and site — [email protected]
Andrew joined the thinkbroadband team very early on and made his mark as 'Doctor Broadband' helping many users solve broadband problems. He is a widely acknowledged expert on broadband and chairs the ISPA Awards judging panel. As regular guest on television and radio programmes when broadband news is breaking and author of many of our news articles, Andrew is often seen as the public face of thinkbroadband. Andrew is also the person responsible for our successful tbbMeter bandwidth meter application. — [email protected]
If you offer broadband services, please check that you meet our listing criteria first before completing the application form available on our additions page. All listing enquiries should be sent to [email protected] and not to individual staff members. The same applies for any database updates for service providers listed on the site.
thinkbroadband.com material is subject to copyright. This means you may not copy or re-publish it without permission, except as permitted by statute in English Law. If you want to quote from our content (within statutory limits), please include a link to our news story or other relevant page. In print media, this should be credited as follows:
Source: thinkbroadband.com
We welcome links to our news stories and we are happy to provide quotes, opinions and interviews for online, paper and broadcast media. Such requests should be made via [email protected].
You are welcome to link to our website, including any specific public pages on the site, provided you do so with standard links which appear in browser windows. We do not permit 'framing' of our site.
The thinkbroadband.com logo or any images from our site should only be used with our permission, All other references to the thinkbroadband.com name should be in lower case where possible. Where it is used outside the thinkbroadband website, the ".com" extension should also be included.
If you find a post on the forums that breaches our rules, or other content on our site that is libellous, defamatory or illegal, e-mail [email protected] with the exact details of why the content should be removed being specific as to which parts contribute to a breach in rules, libel, defamation or statute. Each forum post has a 'link to this post' link which identifies the specific post.
Ambiguous requests which do not provide the basis for removal will not be considered. You must include your full name and contact details which allow us to verify your authenticity and if you are acting on behalf of another party, their details. We may require reasonable proof of any claims you make. Whilst we will not always remove material when requested to do so, this does not mean we approve of it. We reserve the right to publish any correspondence sent to it in any form whatsoever. These terms override any disclaimers or contrary instructions present in communication sent to us unless we explicitly agree otherwise in writing with specific reference to this statement.
If you are a member of the press, we would be happy to help you with any broadband related queries. Details are available on our Press Contacts page.
Our banner advertising is managed by Sovrn and Google Adsense. If you are interested in banner advertising on the site, please contact one of these companies. If you are interested in other sponsorship opportunities, please contact [email protected]. Please note we are not seeking new advertising network partnerships.
We respect your privacy—please read our privacy policy
thinkbroadband. is a trading name of NetConnex Ltd. Registered in England (No: 3416805) at 5 Fleet Place, London. EC4M 7RD. VAT 797995328. This address is provided for legal purposes only. Please do not send press releases, marketing materials, invitations or any general business correspondence to this address or add it to any mailing list as any such material sent to this address will be discarded on receipt.