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Fibrus Broadband, Full Fibre and Reviews UK

Fibrus

Rating 4 Compare this ISP to others
Altnet

Altnets are new broadband networks which are challenging the incumbent providers. These may be smaller providers but larger altnets also exist.

Fibrus

Summary

Fibrus broadband is a regional full-fibre broadband provider serving Northern Ireland and parts of northern England. The company has been one of the fastest growing broadband companies in recent years, positioning itself as a fast, reliable alternative to the bigger national names. Its focus is on bringing high-speed connections to areas that have been overlooked by traditional providers, and its rollout is backed by significant public and private investment. Fibrus broadband builds its own full-fibre network, which means it offers fibre all the way to your home rather than the part-copper systems still used by many others.

Packages

Package Name Speed Setup Monthly First Year Cost*
Full Fibre Essentials (social tariff)
Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

50 Mbps £0.00 £14.99 £179.88
Full Fibre 150 (18 months)

Up to £400 credit for early termination charges

159 Mbps £0.00 £19.99 £239.88
Full Fibre 500 (18 months)

Up to £400 credit for early termination charges

518 Mbps £0.00 £24.99 £299.88
Full Fibre 1000 (18 months)

Up to £400 credit for early termination charges

982 Mbps £0.00 £29.99 £359.88

* VAT included

Additional Comments

Customers can choose from several packages, typically ranging from 100 Mbps up to 1 Gbps, with symmetrical upload and download speeds. Installation is free, and the supplied router, an Amazon eero device, performs well for most homes, giving strong WiFi coverage without the need for upgrades. Pricing is competitive too, with entry-level deals often starting in the mid-£20s per month, and the company says there are no mid-contract price rises. Contracts usually last 24 months, which is fairly standard for full-fibre broadband.

In terms of performance, Fibrus broadband is generally well regarded. Once connected, users tend to find speeds consistent and stable, especially compared to older copper-based services. It’s particularly appealing for households that rely on reliable uploads as much as downloads, such as those working from home, gaming online, or streaming from multiple devices. Engineers are known to be helpful and professional, and many customers report smooth installations and strong aftercare when things go to plan.

That said, feedback isn’t entirely flawless. Some Fibrus broadband users mention installation delays or communication gaps when faults occur. Like many smaller providers that are expanding quickly, customer service capacity sometimes struggles to keep up with demand. Most experiences are positive, but there are still occasional complaints about slow responses or difficulty arranging engineer visits when issues arise. These problems don’t appear widespread, but they’re worth being aware of before signing up.

Overall, Fibrus broadband represents a major improvement for anyone living in its coverage area. The network is purpose-built for full-fibre connectivity, not adapted from legacy systems, and the speeds and reliability reflect that. It’s a particularly strong choice for rural or semi-rural homes that have suffered from slow connections for years. The combination of fair pricing, free installation, and a quality router make it a solid, future-proof option for most households. The only real downsides are limited availability outside its current build zones and the occasional reports of customer service hiccups. For those lucky enough to be covered, though, Fibrus broadband is one of the best options for genuine full-fibre broadband internet connection in Northern Ireland and beyond.

For discounts, take a look at our page on Fibrus Broadband Deals & Offers.

ISP Details

Name Fibrus
Legal Name Fibrus Ltd
IPv6 Support No
ISPA Member No
Ofcom Code of Practice No
info
Link https://fibrus.com

Contact Details

Sales Telephone 0800 099 1111

Fibrus Reviews

Add review

Anonymous 20 Feb 2026 (reviewed 4 months ago)
3
Slower than it was when first installed
alotbit 22 Jan 2026 (reviewed 5 months ago)
1
They refuse to give me the free echo Pop which is part of my contract.
Anonymous 22 Jan 2026 (reviewed 5 months ago)
1
They refuse to give me the free echo Pop which is part of my contract.
normancowan 20 Dec 2025 (reviewed 6 months ago)
5
Since I signed up with Fibrus whe n it opened in Northern Ireland it has improved almost every month with the very best of local staff dealing with any problem in seconds
Anonymous 20 Dec 2025 (reviewed 6 months ago)
5
Getting better by the month
Anonymous 20 Dec 2025 (reviewed 6 months ago)
4
Speed appears to have increased
normancowan 20 Apr 2025 (reviewed 1 year ago)
First class service with local helpers
normancowan 21 Jan 2025 (reviewed 1 year ago)
This Company has been the best one ever since I joined up at their birth. I have never had such a wonderful customer service with any other network provider since my first one many years ago.
normancowan 20 Oct 2024 (reviewed 1 year ago)
Been with Fibrus from their beginning - could not ask for a better broadband provider with the top personal service second to none. Can recommend to anyone thinking of changing to the best provider
normancowan 20 Apr 2023 (reviewed 3 years ago)
Great company - keenest possible costs and first class local service department. And no stoppages or loss of speed at any time