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PureFibre Broadband, Full Fibre and Reviews UK

PureFibre

Rating 4-5 Compare this ISP to others
Altnet

Altnets are new broadband networks which are challenging the incumbent providers. These may be smaller providers but larger altnets also exist.

PureFibre

Summary

PureFibre is one of the newer names to appear across the UK broadband scene, and its focus is clear from the start. It aims to offer a truly superior internet experience over its competition, by bringing fast full fibre services to areas that have not always had the best connectivity, particularly places that have felt overlooked by the major networks. 

Packages

Package Name Speed Setup Monthly First Year Cost*
PureFibre Lite (no monthly fee)
10 Mbps £150.00 £0.00 £150.00
PureFibre Lite (spread setup over first year)
10 Mbps £0.00 £15.00 (first 12 months)
£0.00 (thereafter)
£180.00
PureFibre Gig
500 Mbps £0.00 £37.00 £444.00

* VAT included

Additional Comments

 

The PureFibre internet experience tends to be smooth when everything lines up well. In locations already covered by the company's own Pure Fibre infrastructure, users often report sharp speeds, quick installations and highly reliable service - usually a noticeable improvement compared with older services. The fact that the company focuses on FTTP means customers are not juggling old wiring or hybrid systems. It suits homes where people work remotely, stream a lot, or have several devices running at once. Many appreciate the simplicity, because the packages are designed to be clear and not overloaded with options that add cost without adding value.

That said, there are a few things to be aware of. Availability is still growing, so you may find that some postcodes are not covered yet or only certain speed tiers are offered. Like many regional fibre networks, PureFibre broadband’s performance and customer satisfaction can vary depending on how established the rollout is in your area. People in well built parts of the network tend to report a superior internet experience with strong speeds and solid uptime. In areas that are newer to the network, there can be more variation and occasional teething issues. As with any fibre service, it is also worth checking your internal setup at home. A fibre line can deliver exceptional speeds to the router, but you will only see the full benefit if your Wi Fi coverage is up to scratch.

Customer support feedback is generally positive but still developing, which you expect from a provider that is scaling up. Some customers like the personal feel and quicker responses compared with larger companies. Others feel the service would benefit from more consistent communication when issues do arise. It often helps to go in with a clear understanding of the contract, the installation process, and what level of support is offered if you experience slowdowns or interruptions.

PureFibre broadband can be a strong choice if you want full fibre without the big brand noise and you like the idea of supporting a newer, more focused provider. It has a clean offering, clear purpose and a growing footprint. If you are within its coverage zone it may well give you the performance and reliability you need at a fair price. If you are outside its network, or if you rely on absolute continuity with no room for hiccups, you might want to compare options. For many homes though, PureFibre is a welcome alternative that pushes modern speeds into places that needed them, and that alone makes it worth a look.
 

Purefibre also have some cheap broadband deals UK listed here.

ISP Details

Name PureFibre
Legal Name Purefibre Internet Ltd
IPv6 Support No
ISPA Member No
Ofcom Code of Practice No
info
Link https://www.purefibre.london/

Contact Details

Sales Telephone 0330 808 2003

PureFibre Reviews

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garethbowker 30 Aug 2019 (reviewed 6 years ago)
We’ve had multiple, estate-wide outages in the last month. First a power cable blew, that caused several days of intermittent connectivity while it was repaired, and now for the last 26 hours and counting, there’s been a broken fibre between here and London. Why they don’t have backup power or more than a single fibre connection serving the whole estate, I have no idea. When this company is the sole and exclusive provider of broadband and telephony to the estate, it’s simply unacceptable.