PureFibre (Also Derwenthorpe + Hereford CIC)

PureFibre (Also Derwenthorpe + Hereford CIC)

PureFibre (Also Derwenthorpe + Hereford CIC) Summary
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You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly. This setting will NOT affect the pricing for 'unlimited' packages.

Packages (based on 3GB transfer) - incl. 20% VAT
Package Name Speed Setup Monthly First Year
Pure Fibre Lite 5 Mbps £150.00 - £150.00
Pure Fibre Max 100 Mbps FREE £36.00 £432.00
Pure Fibre Gig 900 Mbps FREE £60.00 £720.00

red prices indicated packages with usage based pricing (the more you download, the more it costs)

ISP Details
Name PureFibre (Also Derwenthorpe + Hereford CIC)
Legal Name Fibre Options Ltd
Company Type UK Limited Company
IPv6 Support No
ISPA Member Not an ISPA Member
What is this?

ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to.

Ofcom Code of Practice No
What is this?

The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk

Migration Support None
What is this?

Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP.

If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity.

We recommend you choose an ISP which support both inbound and outbound migration.

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Contact Details
Sales E-Mail 02037 45 54 45
Support Telephone 02037 45 54 45 (Geographic (e.g. 020)) Mon - Fri (Unknown) | Sat (Unknown) | Sun (Unknown)

We’ve had multiple, estate-wide outages in the last month. First a power cable blew, that caused several days of intermittent connectivity while it was repaired, and now for the last 26 hours and counting, there’s been a broken fibre between here and London. Why they don’t have backup power or more than a single fibre connection serving the whole estate, I have no idea. When this company is the sole and exclusive provider of broadband and telephony to the estate, it’s simply unacceptable.

  • garethbowker
  • about 1 year ago

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