Summary
LightSpeed Broadband is a UK-based provider offering full-fibre internet with symmetrical speeds ranging from 150 Mbps to 2 Gbps. Their network is designed to deliver fast, reliable connections without the congestion often experienced during peak times. Customers appreciate the straightforward pricing with no mid contract price hikes and the inclusion of a Wi-Fi 7 router in their packages. The service is particularly appealing to households with multiple users, remote workers, or anyone who streams or games regularly, as it provides consistent performance even when several devices are connected simultaneously.
Packages
| Package Name | Speed | Setup | Monthly | First Year Cost* |
|---|---|---|---|---|
|
Full Fibre 150 Mbps
Limited time offer |
150 Mbps | £9.99 | £20.99 (first 12 months) £24.99 (thereafter) |
£261.87 |
|
Full Fibre 500 Mbps
|
500 Mbps | £9.99 | £29.99 | £369.87 |
|
Full Fibre 1 Gigabit
Limited time offer |
1000 Mbps | £9.99 | £29.99 (first 12 months) £34.99 (thereafter) |
£369.87 |
|
Full Fibre 2 Gigabit
Limited time offer |
2000 Mbps | £9.99 | £33.99 (first 12 months) £39.99 (thereafter) |
£417.87 |
* VAT included
Additional Comments
One of the standout features of LightSpeed is their commitment to customer service. Reviews often highlight the helpfulness and responsiveness of their UK based support team. For instance, customers have praised the team for quickly resolving issues and providing clear guidance when needed. This level of support adds to the overall positive experience for users.
However, as with any provider, there are a few considerations. Availability is currently limited to certain areas, so it's important to check if your location is covered. Additionally, while the service is generally well regarded, some users have reported issues with Wi-Fi coverage in larger homes, which can be addressed with additional equipment or adjustments to router placement.
LightSpeed Broadband offers a strong option for those seeking reliable, high-speed internet with transparent pricing and dedicated customer support. If you're in an area they serve and value consistent performance, it's worth considering as your broadband provider.
For discounts, take a look at our page on LightSpeed Broadband Deals & Offers.
ISP Details
| Name | LightSpeed |
|---|---|
| Legal Name | LightSpeed Broadband Ltd |
| IPv6 Support | No |
| ISPA Member | No |
| Ofcom Code of Practice | No |
| Link | https://www.lightspeed.co.uk/ |
Contact Details
| Sales Telephone | 01775 830 075 |
|---|