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Some 400,000 EE customers and 82,000 Virgin Media customers were over-billed when leaving the provider before the end of the minimum contract term and Ofcom after an investigation has levied fines as penalties for not following the Ofcom rules.
Hyperoptic is not the first out of the gate with Black Friday offers but unlike some the offers do last for a couple of weeks.
Airband is expanding its staff roster and also claiming to be moving towards using more FTTP that does not involve digging up the roads.
The costs of upgrading from standard broadband to full fibre services can be high for business grade services or just expensive because cheaper services are not readily available and this is where the Gigabit Broadband Voucher Scheme is meant to help.
Very little in the way of surprises from the latest customer service ratings, the smaller providers are doing well again and TalkTalk and Virgin Media are at the other end of the table.
The latest set of results for Virgin Media show that the UK and Ireland and outperforming other countries such as Belgium and Switzerland.
Vodafone is continuing to expand the number of fixed line broadband customers, though there may be indications that the sign-up rate has peaked as other providers get closer to matching the low prices.
The delays to the Connecting Devon and Somerset phase two project continue and delays in delivery are not at an end. Additionally there are worries around Government funding that has a spending deadline of March 2020.
Our data microsite has had its coverage donut updated to increase the visibility of the various speeds available in different areas.
The second of our regular features looking at the data we have from all the speed tests visitors is now ready for publication and provides an idea of how services are performing for the public, rather than what the providers would like everyone to believe.
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