UK Broadband Data, Tools, News and Independent Analysis

Broadband News, Comparison, Analysis and Data

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Broadband

The cost of loyalty — Those who push get better discounts

Image with £64, £38 and £30/month crossed out and £21/month price left visible

Loyalty is complicated and way overrated in many cases, at least with the largest providers. These days many of the larger operators (a few Altnets and Zen Internet aside), have price escalator clauses that kick in each April to increase your subscription costs every year. This triggers many to look at switching providers with a […]

Internet Service Providers

Virgin Media rolls out 24×7 monitoring to all broadband customers

Virgin Media is roll out a “smart support” service to all broadband customers which proactively monitors their broadband performance and tries to identify and resolve issues before users notice them. This follows an earlier rollout to over 330,000 customers. In the event of connectivity issues being identified, smart support will suggest ‘simple steps’ to address […]

Broadband

Weekly Brief – 20th March 2026

A few pieces that may be of interest this week: Some in Orkney Islands are without internet access due to an undersea fibre break Around 500 customers in Orkney are offline due to an undersea fibre break between Evie and Westray in the Orkney Islands. The cause for the fibre break has not yet been […]

Broadband

BT reports over 3 million households switched to digital landlines

The migration from the Public Switched Telephone Network (PSTN) over to Digital Voice has now breached the 3 million household milestone, with BT working to replace the 40-year old infrastructure with new modern systems before its switched off at the end of January 2027. “Upgrading the UK’s digital backbone is essential to make sure everyone […]

thinkbroadband

New Features — Broadband Quality Monitor (BQM)

As many long standing users will know, we offer a tool which monitors your broadband connection 24x7x365 sending a small ‘ping’ every single second, and measuring how long it takes to get a response back. We call this the Broadband Quality Monitor (BQM) tool. We then graph it every 100 seconds so you can identify […]

Online Safety

Ofcom fines 4chan for non-compliance with the Online Safety Act

Ofcom has announced that it is fining the anonymous imageboard website 4chan for non-compliance with the Online Safety Act. Ofcom has found that 4chan is still in breach of three duties – it has failed to protect children from encountering pornographic content through the use of highly effective age assurance, and this failure is ongoing. […]

Mobile Broadband

Four million residents in Scotland covered by 5G+ using O2 mobile network

The true power of 5G should now be available to O2 mobile customers in 66 large towns and cities, 175 smaller towns, and 1,120 villages across Scotland. The 5G+ rollout means that the reliance on 4G has been broken for lots of people in Scotland and should deliver lower latency and higher upload and download […]

Internet Service Providers

Giffgaff adds 24 month contracts with no price rise in minimum term

Giffgaff is able to offer full fibre using the nexfibre XGS-PON network and started selling on parts of the network back in September 2025. The original contracts were simple monthly rolling contracts, but now there is a 24 month contract option with the promise of no price rises for two years. The no price rises […]

Regulation

Ofcom publishes Telecoms Access Review that hopefully will smooth the road to full fibre everywhere

Ofcom in its presentation of the Telecoms Access Review is viewing the regulations it has laid out for the 2026 to 2031 period as being a key part of the final push towards a full fibre finish line. Whether these regulations will be instrumental in helping the UK reach 99% full fibre coverage in the […]

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