Vodafone Broadband

Vodafone Broadband

Vodafone Broadband Summary
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You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly. This setting will NOT affect the pricing for 'unlimited' packages.

Packages (based on 3GB transfer) - incl. 20% VAT
Package Name Speed Setup Monthly First Year
Superfast 1 35 Mbps £9.99 £23.00 £276.00
Superfast 2 63 Mbps £9.99 £27.00 £324.00
Gigafast 100 100 Mbps £49.00 £28.00 £335.95
Gigafast 200 200 Mbps £49.00 £33.00 £396.00
Gigafast 500 500 Mbps £49.00 £38.00 £456.05
Gigafast 900 900 Mbps £49.00 £48.00 £576.00

red prices indicated packages with usage based pricing (the more you download, the more it costs)

ISP Details
Name Vodafone Broadband
Legal Name Vodafone PLC
Company Type UK Public Limited Company
ISPA Member Corporate
What is this?

ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to.

Ofcom Code of Practice No
What is this?

The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk

Migration Support Inbound and Outbound
What is this?

Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP.

If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity.

We recommend you choose an ISP which support both inbound and outbound migration.

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  • Joe33
  • 28 days ago

I have found it virtually impossible to get through to the home broadband dept every time i have called them - i get transferred to business mobile regardless of which number i call them on and enter in their menu system.

  • jeff_d
  • 3 months ago

it has been down twice this month ok once was for a minute or so but it reboots for no reason? earlier tonight 21/10/2018 it was down for a good hour and a half, not acceptable so thinking of changing suppliers.

  • stemogs
  • 4 months ago

After being on a solid Sky 40/10 connection I was tempted to Vodafone Superfast 1 by their free tech offer (a Sonos Play:1).

The speed was solidly 35Mb/s at all times of the day for the first month. However after that, just out of my cooling off period, it has gone downhill.

I only get 2-5Mb/s within peak periods (7pm-11pm) and I'm currently locked in a battle with their Tech Support to either get it fixed (it's a capacity problem on their network) or be allowed to leave.

  • vit0
  • 4 months ago

Cheap connection, but capacity is not kept up. A 48.75 sync can produce throughput on wired speedtests as low as 6meg and not only at peak times. Had to use the 30 day guarantee to leave.

  • Discus
  • 5 months ago

Contention problems and sub 20meg speeds on a 49meg sync. Got out under the 30 day guarantee.

  • Discus
  • 5 months ago

very weak download stability , in my location, the maximum is 25 mbit stable, so you can say crooks guarantee impossible transfers, 4 complaints and nothing, all the time they say that the fault lies on my side

  • jarekz
  • 9 months ago

Brilliant superb best thing I ever did was dump BT

  • BTBloodyTerrible
  • 10 months ago

The service its self cant be faulted but the router is defiantly not up to the job if you have a large family it just wont cope. I run a small business from home and have a few wifi products the router constantly crashed and slowed down when demands where high and you cannot use your own router. they released me from my contract a month later after the tech guys a voda informed theat the router was not up to the job

  • simoncmo
  • about 1 year ago

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