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K-C

K-C broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name K-C
Legal Name Information KCOM Group PLC
Also Known As Karoo
Company Type UK Limited Company ( company number: 02150618 )
Company Group Information KCOM Group PLC
ISPA Member Information Large
Ofcom Code of Practice Information True
Migration Support Information None
This ISP does not support outbound migration
Rating 5_empty_stars compare this ISP to others
Links Homepage | Home Broadband | Business Broadband | Complaints Policy

Contact Details

Sales E-Mail
Sales Telephone 0800 915 5148 ( Free Call (e.g. 0800) )
Mon - Fri (09:00 - 19:00) | Sat (09:00 - 17:00) | Sun (closed)
Support E-Mail help@kcom.com
Support Telephone 01482 606101 ( Geographic (e.g. 020) )
Mon - Fri (08:00 - 21:00) | Sat (09:00 - 17:00) | Sun (10:00 - 18:00)
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Setup Monthly
Karoo Lite 20+ Meg £30.00 £13.35
Karoo Mid 1 20+ Meg FREE £17.60
Karoo Mid 2 20+ Meg FREE £20.60
Karoo Mid 3 20+ Meg FREE £25.50
Karoo Pro 1 20+ Meg FREE £30.00
Karoo Pro 2 20+ Meg FREE £34.95
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes.
CISAS True
OTELO False

Network Details

IPv6 support False
Multicast support False

Notes

Additional Details K-C provide broadband in the Hull area (Kingston Communications). These Karoo services are not available nationwide.
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