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Claranet SOHO

These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

Claranet SOHO broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name Claranet SOHO
Legal Name Information Claranet Limited
Company Type UK Limited Company ( company number: 03152737 )
ISPA Member Information Large
Ofcom Code of Practice Information False
Migration Support Information Inbound and Outbound
Rating 5_empty_stars compare this ISP to others
Links Homepage | Home Broadband | Business Broadband | Complaints Policy

Contact Details

Sales E-Mail sales@claranetsoho.co.uk
Sales Telephone 01925 855 800 ( Geographic (e.g. 020) )
Mon - Fri (09:00 - 17:30) | Sat (closed) | Sun (closed)
Support E-Mail support@claranetsoho.co.uk
Support Telephone 0845 234 0711 ( Non-geographic "lo-call" (e.g. 0845) )
Mon - Fri (09:00 - 20:00) | Sat (09:00 - 18:00) | Sun (09:00 - 18:00)
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
SOHO Broadband 16 Meg FREE £21.59
SOHO Uncapped Broadband 16 Meg FREE £26.39
SOHO Premier Broadband 16 Meg FREE £35.99
SOHO Fibre 40/10 Capped 20+ Meg FREE £43.19
SOHO Fibre 40/10 Standard 20+ Meg FREE £52.79
SOHO Fibre 40/10 Premier 20+ Meg FREE £62.39
SOHO Fibre 80/20 Capped 50+ Meg FREE £55.19
SOHO Fibre 80/20 Standard 50+ Meg FREE £64.79
SOHO Fibre 80/20 Premium 50+ Meg FREE £74.39
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
CISAS True
Ombudsman Services False

Network Details

IPv6 support True
Multicast support False