If you want technical support, it does not appear to be on their website. Consequently, you have to phone them. Then all their representatives are busy but you are given no indication of how long you will have to wait. Sadly there is no call back option. I thought they were in the communications business but they are not very good at it.

Double the speed for less cost than our previous fixed wireless provider. Our pleasure at this has been spoilt by a couple of significant outages, one lasted a whole weekend, the other for one day of the weekend. On both occasions the router stated that broadband was up, but there was no internet connection. Multiple restarts were ineffective, but it all magically came good on Monday morning! The salt in the wound is that customer service is shut from 1400 Saturday until 0900 Monday! Presumably a misconfiguration each time, not sure whether Daisy or SSE was the offender.

Changed to SSE after 10 years with Plusnet. Phone Anytime + FTTC Unlimited BB. 18 Month contract £34/Month.
Plusnet deal was costing £54 including calls. I did contact Plusnet to do a deal but they never got back with an offer, obviously more interested in new users.
No problems with changeover slight increase in speed noticed steady 70-74 Mbps. No dropouts very stable. Tecnicolor DWA0120 Router seems OK, clunky interface, WPS button doesn't work but as it's not necessary anyway so I didn't make an issue of it.

Slow speeds good customer service now left to Vodafone

SSE were awful at first. They published my ex-directory number in the phone book; they switched off my number withheld; etc, then there were all the usual complaints, delays, rubbish service, slow, dropped line, etc. And it took a while to sort everything out, i seemed like there were so many issues some of them kept getting lost and they were pretty bad at replying too. Maybe they were expanding their service faster than they could cope - let's be kind and say that because after 4 or 5 months things seemed to settle off and although there were still some drops and slow patches, it did improve a lot.
I would NOT recommend them.

Ok service for the price. On a minimum low usage contract. Put their price up from £17 to £21 so decided to change

The connection is ok so far , I am on there 80/20 network.
The speeds and latency are also ok.
The reason that I have only given 4 stars is that I have not been with them very long.
It is on constantly and never had any off time , so far.

BT was very slow to set up the system with problems over phone line. Once up and running very fast bb until August when many losses of signal.

Simple copper broadband connection for our holiday home - more than adequate, reliable, and good speeds (16-17 Mbps against an advertised average of 11 Mbps). Entirely satisfied, especially considering the low price. (We rarely if ever call out on the landline here, so call charges are academic, though average if we were to incur them.)

Good support when needed speed too slow

We have consistantly good broadband speeds, download 70Mbts and upload 18MbtsThe only issue we have is that when we have a phone call in or out the broadband connection is dropped for about 5 minutes then re-connects until the call is terminated when it drops out again. Have tried various suggestions but nothing seems to correct this annoying issue. It only started to happen when we installed a new router, a TP Archer VR900, but despite doing firmware and software updates/checks, nothing has changed.