SSE were awful at first. They published my ex-directory number in the phone book; they switched off my number withheld; etc, then there were all the usual complaints, delays, rubbish service, slow, dropped line, etc. And it took a while to sort everything out, i seemed like there were so many issues some of them kept getting lost and they were pretty bad at replying too. Maybe they were expanding their service faster than they could cope - let's be kind and say that because after 4 or 5 months things seemed to settle off and although there were still some drops and slow patches, it did improve a lot.
I would NOT recommend them.

The UK's largest independent broadband news and information site
Slow speeds good customer service now left to Vodafone