Pulse8 Broadband

Pulse8 Broadband

Pulse8 Broadband Summary
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Links Homepage | Business Broadband | Complaints Policy
More Details Full Company Details | Contact Details

You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly. This setting will NOT affect the pricing for 'unlimited' packages.

Packages (based on 3GB transfer) - incl. 20% VAT
Package Name Speed Setup Monthly First Year
XL Home 17 Mbps FREE £19.00 £228.00
XL Home + Phone 17 Mbps FREE £25.00 £300.00
XL Plus 17 Mbps FREE £20.00 £240.00
XL Plus + Phone 17 Mbps FREE £26.00 £312.00
38 Mbps Fibre + Phone 38 Mbps £49.50 £28.50 £78.00
76 Mbps Fibre + Phone 76 Mbps £49.50 £36.00 £85.50
38 Mbps XL Biz + Phone 38 Mbps £49.50 £41.40 £496.80
76 Mbps XL Biz + Phone 76 Mbps £49.50 £45.90 £550.80

red prices indicated packages with usage based pricing (the more you download, the more it costs)

ISP Details
Name Pulse8 Broadband
Legal Name Compucare Computer Servicing Ltd
Company Type UK Limited Company
IPv6 Support No
ISPA Member Small
What is this?

ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to.

Ofcom Code of Practice Yes
What is this?

The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk

Migration Support Inbound and Outbound
What is this?

Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP.

If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity.

We recommend you choose an ISP which support both inbound and outbound migration.

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Links Homepage | Business Broadband | Complaints Policy
Contact Details
Sales E-Mail [email protected]
Sales Telephone 01803 864545 (Geographic (e.g. 020)) Mon - Fri (08:30 - 17:30) | Sat (Unknown) | Sun (Unknown)
Support E-Mail [email protected]
Support Telephone 0800 042 8888 (Free Call (e.g. 0800)) Mon - Fri (08:30 - 17:30) | Sat (Unknown) | Sun (Unknown)

Pulse8 have been fantastic for me. I moved from Plusnet whose customer service and connection speed had both been deteriorating for the last year or so.

It was hard to choose between Pulse8, IDNet and Uno - but I opted for Pulse8 for that slightly less monthly cost but with what has so far been the great customer service that you can only really expect from smaller providers.

Solid connection and quick replies to questions from knowledgable people. What's not to love!?

  • TrustMyUnit
  • about 1 year ago

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