TalkTalk stand up for users and clashes with BPI
TalkTalk, part of the Carphone Warehouse has rejected the BPI's "three strikes" scheme which would mean disconnecting customers who the BPI had accused of illegally distributing music on the third strike after warnings.
The company claims to be one of the first major ISPs to reject the proposal as it considers the proposals 'unreasonable and unworkable' claiming it will take every practical and legal step to defend its customers.
"Our position is very clear, we are the conduit that gives users access to the Internet, we do not control the Internet nor do we control what our users do on the Internet. I cannot foresee any circumstances in which we would voluntarily disconnect a customer's account on the basis of a third party alleging a wrong doing. We believe that a fundamental part of our role as an ISP is to protect the rights of our users to use the Internet as they choose. We will fight any challenge to the sanctity of this relationship with every legal option available to us."Charles Dunstone (CEO), The Carphone Warehouse Group
TalkTalk is of the view that the music industry is trying to shift the piracy problem on service providers rather than changing their business models to deal with the effects of changes in technology. It states that it will not adopt a scheme which "requires it to begin disconnections or sharing customer information with the music industry."
The company makes a point to state that it does not in any way condone illegal activities, but simply disagrees that it should be the role of ISPs to act as the Internet police.