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Top KCOM Broadband Deals in March 2026

View the best, most up to date KCOM broadband deals and offers for the UK in 2026. Our list breaks down all of the available packages, including average speeds delivered and monthly and annual costs. Enter your postcode below to check local availability.

KCOM Broadband Offers

Check availability of KCOM broadband deals in your area:

G.Fast – IMPORTANT NOTE ON SPEEDS — This postcode is likely to get a G.Fast service which is a ‘part fibre’ service capable of much faster speeds as the fibre comes closer to your home than ‘FTTC’ however it is still dependent on the line length. We expect your speeds around downstream. If a package is advertised with a faster speed below, you may not be able to receive the full speed at your location. Check with your provider before ordering. Read more about broadband technologies.

Part Fibre (FTTC) – IMPORTANT NOTE ON SPEEDS — This postcode should be able to to receive a ‘fibre-optic’ service. Some fibre services are ‘full fibre’ (FTTP) whilst others are ‘part fibre’ (FTTC) which means speeds can vary based on how long your line is. We think you’re likely to get part-fibre services downstream. The packages below may include listings with faster average speeds, however you may not get the full speeds shown on the package. Check with your provider before ordering a part-fibre (FTTC) product which advertises speed of up to 80Mbps. Read more about broadband technologies.

ADSL — This postcode should be able to receive an ADSL2 + service which is delivered over a copper telephone line from your home to the telephone exchange. The quality and length of the line will determine your maximum speed. The packages below may include listings with faster average speeds, however you may not get the full speeds shown on the package. You are likely to get speeds around downstream. Check with your provider before ordering a copper (ADSL2+) product which advertises speed of up to 24Mbps. Read more about broadband technologies.

Provider		Package	Download speed (average)	Monthly (inc. VAT)	First year cost(inc. VAT)
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Do KCOM broadband deals include switching offers?

KCOM commonly provides switching support when its full fibre broadband network is live at your address. The company manages the transfer from your existing provider using a ‘one touch switch’ process, which means you do not usually need to contact your old ISP to cancel. Most people report that the move is straightforward with no significant downtime between services.

The level of introductory deals varies by postcode, with discounted pricing on specific packages at times to encourage new sign-ups.

Do KCOM force you into long contracts?

Most of KCOM’s standard full fibre broadband packages are offered on fixed term contracts, typically 24 months. These terms help keep monthly pricing competitive and support ongoing infrastructure investment on the Lightstream full fibre network.

There are also some more flexible offerings available, such as the Roll range which operates on a rolling monthly basis with no long term commitment, though it usually comes with an activation fee.

How good is KCOM’s customer service?

KCOM support routinely wins praise for local presence. Many customers note that having call centres based in Hull and East Yorkshire helps with accessibility and familiarity with local full fibre issues.

Technical support for installation and line faults is often described as comprehensive. Customers report that the engineers are generally well versed in the specifics of KCOM’s fibre network and installation tends to be scheduled and completed efficiently.

Independent reports from local users describe both good and less positive experiences with customer service, especially for non-technical problems such as account changes or contract renewals.

Pricing compared with other full fibre broadband providers also attracts comment. Some people feel KCOM’s monthly costs are higher than alternatives in the same area, which can influence overall satisfaction with service value.

What is the latest KCOM router?

KCOM supplies an Amazon eero 6+ mesh Wi Fi system with its full fibre broadband packages. The equipment supports Wi-Fi 6 and uses TrueMesh technology to deliver consistent coverage throughout most homes. Multiple units are provided on higher speed packages or can be rented on request to extend whole home coverage.

This approach helps provide reliable performance with many devices connected simultaneously, which is useful for busy households with smart devices, streaming and work demands.

KCOM offers a social tariff known as its Flex broadband range. These are low cost, rolling contract packages with symmetrical speeds (about 30Mbps or 50Mbps) and unlimited data for eligible households on specific benefits.

Flex packages are aimed at affordability and ease of access, with a simple onboarding process that can verify eligibility online or with documentation.

What’s KCOM’s Internet Speed in My Area?

KCOM operates its own Lightstream full fibre broadband network, which is not part of the national Openreach system. Where coverage exists, the connection runs full fibre straight into the property, offering stronger performance and reliability compared with legacy copper connections.

Standard packages typically range from around 100Mbps up to about 900Mbps average download speeds. On many plans, upload speeds are also high and closely match the download rates, making them suitable for symmetrical use cases such as video calling and cloud backups.

Coverage is region specific, primarily around Hull, East Yorkshire and parts of Lincolnshire, so entering your postcode is essential to see exact availability and speeds.

KCOM TV and mobile bundles

KCOM focuses mainly on full fibre broadband and phone line services. Traditional TV bundles are not a core offering, and mobile plans are not typically bundled with broadband in the same way as some larger national ISPs.

Most fibre broadband residential customers pair KCOM with their chosen streaming platforms and a separate mobile contract to suit their needs.

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