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Vaioni launch 20Mbps business DSL product
Monday 10 March 2008 16:17:28 by John Hunt

Vaioni have launched an up to 20Mbps business class ADSL2+ service from £140.99 per month. The new product called 'ULTRA 20' aimed at SMEs, branch offices and schools offers a 2.5Mbps upstream speed and a guaranteed 10:1 contention ratio. The service uses the LLU network of O2/Be, and is hence available to the same 846 exchanges with a further 400 due by June 2008.

The product is a managed end-to-end service with a router provided. One unique feature of the product is an SLA with 2hrs response and 2hrs fix if the router does fail, but this doesn't extend to the entire DSL service which may take longer to fix if there is a problem. We recommend that anyone who does rely heavily on their broadband connection for their business to function to arrange an alternative backup service, whether it be a cheap connection from another provider, or even a dial-up service to get you back online again. Choosing a backup service that is provided using a different wholesale/LLU provider can add a layer of added redundancy to your connection. There are also options on the BT IPStream based services for Totalcare which provides a faster fix time as per the Totalcare service for telephone lines.

Comments

Posted by kamelion over 6 years ago
for £118 over the £22 BEPro offerring i would be expecting a gold plated router as well as the MD of the company to hand deliver it.
Posted by AndrueC over 6 years ago
Yah. 2hr response plus 2hr fix=4hrs. I can pop down to PCWorld and replace the router in half an hour. Better yet keep a spare ready configured to hot swap.

The 10:1 contention sounds good but my experience of Be is that it's 1:1 already.
Posted by herdwick over 6 years ago
you can guarantee it isn't 1:1

Most probable backhaul size is 100M so at 10:1 with 20M connection it'll handle 50 end users. About right for the number of Be users per exchange.

"Other Be resellers are available."
Posted by Dawn_Falcon over 6 years ago
Or rather, Andrue, Be don't ridiculously oversell their network.
Posted by CARPETBURN over 6 years ago
Hooray for more LLU goodness :)
Posted by herdwick over 6 years ago
"Be don't ridiculously oversell their network." - or put another way they have failed abysmally to get the customer numbers they were expecting or need to be profitable.
Posted by rygar1 over 6 years ago
I really cant see who would benefit from this service at that price. Surely BE Pro + an IPStream provider on a second phone line would be a far better & cheaper option.
Posted by Dawn_Falcon over 6 years ago
herdwick - No, it's called not ridiculously overselling and keeping customer numbers to what they can sensibly handle rather than going for the bigtime and ending up with an overcrowded network and terrible customer service.

That's called success, not failure. Expansion is not allways the answer.
Posted by CARPETBURN over 6 years ago
quote"herdwick - No, it's called not ridiculously overselling and keeping customer numbers to what they can sensibly handle rather than going for the bigtime and ending up with an overcrowded network and terrible customer service.

That's called success, not failure. Expansion is not allways the answer."

Indeed if we compare bethere to BT, bethere are free range while BT are a chicken factory... He wont get it though.
Posted by AndrueC over 6 years ago
@CARPETBURN:Before passing judgement on that I think we should wait for their next financial figures. However from a technical POV you seem to be right. Be upgrade their backhaul when exchanges start to slow on-peak.

That's why I implied it was 1:1. From a user perspective it does appear to be.

Of course I doubt if it technically is but I know five people using Be on four different exchanges. All of us see consistent speeds 24/7.
Posted by AndrueC over 6 years ago
Whatever the actual contention I would content (lol) that /right now/ paying extra to get 1:1 from a Be connection is a waste of money. Whether or not that will always be the case is another matter but Be are currently trying to give everyone the equivalent experience and for the most part succeeding.
Posted by CARPETBURN over 6 years ago
quote"paying extra to get 1:1 from a Be connection is a waste of money."
BT option 3 (most expenisive residential broadband from BT AFAIK) 8Mb down £24.99 (excluding silly temp prices for a few months)
Bethere (most expensive residential again) 24Mb down £22 per month.... Hmmmm Extra??? What extra??? Oh and i didnt even mention caps, throttles or upload rates LOL. Thanks but my choice would be pay less get more :D Long live high speed cheap part LLU broadband i say :)
Posted by andrew (Favicon staff member) over 6 years ago
While some are happy to gloat, perhaps a look back at the ADSL history when people were seeing 1:1 type speeds from BT wholesale services is needed.

Then people may realise that until such time as a network hits its original planned capacity true performance may not be obvious.
Posted by mr_chris over 6 years ago
Everyone's got caught up with this 1:1 thing - the article actually says guaranteed 10:1 contention. i.e. guaranteed minimum of 2Mbps at peak if you happen to sync at the full 20Mbps.

I've used Vaioni - they're good, support is good, but IMO overpriced for what you actually get. I'll agree with AndrueC, it's not worth *right now* paying that much extra for what would be essentially the same Be connection
Posted by CARPETBURN over 6 years ago
quote"While some are happy to gloat, perhaps a look back at the ADSL history when people were seeing 1:1 type speeds from BT wholesale services is needed.

Then people may realise that until such time as a network hits its original planned capacity true performance may not be obvious."
Yes but unless we can travel in time nobody knows the future, LLU like bethere may never reach its saturation point and thus no degredation in the terms we are speaking will take place anyway. Right now which is what matters, bethere and others give more for less.
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