Broadband News

BT to increase staff pay 1.5% in July 2020

BT has issued a statement around its commitment to team members and an update on how the coronavirus pandemic is affecting the company.

The key take away is that team members who are not in management positions will recieve a 1.5% pay rise in July 2020, with management getting no pay rise. The previous announced £500 of shares for all employees will also still go ahead in June 2020.

The Covid-19 situtation means the commitments are currently for a three month period and they will be reviewed at that point in time.

  • No BT employee will lose their job in the next three months
  • BT will pay all employees' salaries in full for the next three months
  • Will not be placing any employees' in publicly-funded furlough
  • Support for employees' unable to work will continue
  • Protected the jobs of 400 new engineers who are unable to train
  • Reskilling and redeploying many of the 4,200 retail staff to provide services to some of our vulnerable customers

BT is stepping up, standing by the country in this time of need and standing by our people who are working tirelessly to keep everyone connected, safe and working. I have been extremely proud of the commitment shown by BT colleagues to support our customers in the last few weeks and want to recognise that. This is an unprecedented situation and I want to give our people some certainty about the months ahead. This period requires sacrifices from us all, and I want our people to know we are all in this together.

Philip Jansen, CEO BT Group

Keeping the bits flowing ranges from connecting the new Nightingale Hospitals, through letting isolated people stay in touch with family and keeping broadband running so that we can isolate in our own homes and work during the day where possible.

Many BT employees who work in frontline roles such as engineering and customer service roles are designated as key workers and we want to thank those people for their dedication and ask the public to keep in mind the challenging situation when contacting support services.

For the engineering teams the best thing we can do is leave them to get on with their and no hassle or film them. Trolling engineering teams seems to have become a thing on some social media outlets, driven by conspriracy theories that Covid-19 is caused by the roll-out of 5G in addition to the usual cancer claims and somehow the towers are sucking oxygen out of the atmosphere. 

The 5G roll-out in the UK is using bands all below 6GHz at this time, with most being in the 3.4 GHz to 3.6 GHz region which is the same frequencies as fixed wireless broadband has operated in rural areas for many years. It should also be remembered that almost everyhome with fixed broadband already has a 2.4 GHz and 5 GHz Wi-Fi router so those trying to portray a world where 5G is a new dangerous frequency are deluded and ignoring the many years of other services running. The new parts of 5G is in the processing of the data within the signal and new techniques that mean more data can be fitted into the radio waves and more CPU power in the base stations to handle higher numbers of devices being connected.


Excellent news. Hope this inspires Virgin Media to follow suit and refrain from constantly increasing their customers' charges.

  • steveputman
  • about 1 month ago

The comment "No BT employee will lose their job in the next three months" is incorrect. The re-structuring of Enterprise is still ongoing with 400 or so losing their jobs.

  • Sammm_
  • about 1 month ago

He stated there would be no job losses for at least 3 months in BT, Openreach, plusnet or EE as a result of Coronavirus. The issues in Enterprise pre date this.

  • ribble
  • about 1 month ago

A strong and positive message backed by real commitments, Some of our other Large companies would do well to reflect on their own behaviours.

  • Swac3
  • about 1 month ago

Mr Putman what on earth does this have to do with price rises?

Price rises help finance increased pay for staff.

  • CarlThomas
  • about 1 month ago

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