Broadband News

Truespeed launches £29.99 a month symmetric 80 Mbps option

Truespeed has since its launched only offered a 200 Mbps symmetrical service for £47.50/m and while that product remains with no price changes there is now a cheaper and slower option and three faster options.

  • Truespeed 80 Mbps symmetrical £29.99/m
  • Truespeed 200 Mbps symmetrical £47.50/m
  • Truespeed 350 Mbps symmetrical £49.99/m
  • Truespeed 500 Mbps symmetrical £59.99/m
  • Truespeed 900 Mbps symmetrical £69.99/m

The Truespeed press release seems to describe the latency of the different services in increasingly glowing language, so in descending order 900 Mbps - gamers benefit from the ultimate in low latency,  500 Mbps - households requiring ultra-low latency for gaming, 350 Mbps - game with friends online (no mention of gaming on the two bottom tiers). This is odd as latency for actual gameplay should be identical, of course your Call of Duty updates digital download should arrive faster if you have a faster connection (we say should as at busy times if you have FTTP the bottleneck may be the download service itself). Gamers who use Stadia Pro with full 50 Mbps 4K streams might find latency is improved with the 200 Mbps service compared to the entry level 80 Mbps, but this is very much a might, with 30 Mbps of spare capacity it should still work well on the £29.99/m version.

Our map for Truespeed updated on Sunday and Monday with more availability in the Wells area and the provider is tracking demand in other parts of the city, so we expect coverage to keep increasing.

With so many people now working from home and a surge in the use of streaming services, there is a growing realisation that not all fibre broadband services are fast or reliable enough to go the distance. Fortunately, with every Truespeed plan, customers get a dedicated Gigabit-capable fibre optic cable to their home, which means they can rely on getting the ultrafast symmetrical upload/download speeds they pay for at all times.

Henry West, Truespeed Commercial Director

The 200 Mbps service is guaranteed and this seems to continue for all the four new tiers too with the company making a strong play that it is using point to point fibre rather than GPON. GPON means you are sharing usually with 31 others (if all those on the same PON have bought the service) an aggregate speed of 2.4 Gbps down and 1.2 Gbps up where as point to point means it is the speed you pay back to the first active hardware where multiple customers are aggregated. It is possible from this aggregation point to build the core network such that if you have 1,000 Gigabit customers you have 1 Tbps of network capacity but this is extremely extremely rare and generally the domain of business grade services.

The next few years are going to be interesting as more full fibre is rolled out and guarantees proliferate with the claims becoming ever more shrouded in marketing language rather than geek speak. 

The biggest challenge full fibre providers face is convincing the public that the Wi-Fi speeds are going to vary a lot more than an Ethernet connected device.  This also means for gamers that the variability in latency due to using Wi-Fi and associated frustration that you should plug in your expensive console or PC by Ethernet cable for the best experience no matter what wireless advances happen.


In stating that the "200 Mbps service is guaranteed", does Trespeed mean that the speed doesn't degrade over distance because it's FTTP or that it guarantees 200 Mbps throughput? If the latter, is there no contention across the entire Truespeed network? Is it guaranteeing an end-to-end 200 Mbps (or whatever speed a customer has signed up for)? Great if this is the case, although I wonder how well such a guarantee scales as more customers are added, as well as questioning the long-term financial viability of delivering uncontended services at consumer price levels.

  • New_Londoner
  • about 1 month ago

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