Always been good on speed and reliability, onlt had to use customer services once and that was a good experience.
The UK's largest independent broadband news and information site
EE
| Ratings |     compare this ISP to others |
|---|---|
| Links | Homepage | Home Broadband | Business Broadband |
| More Details | Full Company Details | Contact Details |
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly. This setting will NOT affect the pricing for 'unlimited' packages.
| Package Name | Speed | Setup | Monthly | First Year |
| Unlimited Broadband | 10 Mbps | FREE | £20.00 | £240.00 |
| Unlimited Fibre | 36 Mbps | FREE | £26.00 | £312.00 |
| Unlimited Fibre Plus | 67 Mbps | FREE | £30.00 | £360.00 |
| 4GEE Home Router 100GB | 31 Mbps | FREE | £40.00 | £479.95 |
| 4GEE Home Router 200GB | 31 Mbps | FREE | £50.00 | £600.05 |
| 5GEE WiFi | 100 Mbps | £100.00 | £50.00 | £600.00 |
| Fibre Max 1 Broadband | 145 Mbps | FREE | £40.00 | £480.00 |
| Fibre Max 2 Broadband | 300 Mbps | FREE | £47.00 | £564.00 |
| Unlimited Broadband + Apple TV 4K | 10 Mbps | FREE | £35.00 | £420.05 |
| Unlimited Fibre Broadband + Apple TV 4K | 36 Mbps | FREE | £43.00 | £515.95 |
| Unlimited Fibre Plus Broadband + Apple TV 4K | 67 Mbps | FREE | £45.00 | £540.00 |
| Unlimited Fibre Max 1 Broadband + Apple TV 4K | 145 Mbps | FREE | £55.00 | £660.00 |
| Unlimited Fibre Max 2 Broadband + Apple TV 4K | 300 Mbps | FREE | £62.00 | £744.00 |
red prices indicated packages with usage based pricing (the more you download, the more it costs)
| Name | EE |
|---|---|
| Legal Name | Everything Everywhere Limited |
| Also Known As | Orange T-Mobile Wanadoo Freeserve |
| Company Type | UK Limited Company ( company number: 02382161 ) |
| ISPA Member |
Corporate
ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to. |
| Ofcom Code of Practice |
The Ofcom Voluntary Code of Practice (Broadband) is an agreement broadband providers can subscribe to which promises they will provide consumers with information on the speeds they can achieve, what sort of traffic limits might be in place, etc. More details at www.ofcom.org.uk |
| Migration Support |
Inbound and Outbound
Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP. If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity.
We recommend you choose an ISP which support both inbound and outbound migration. |
| Ratings | compare this ISP to others |
| Links | Homepage | Home Broadband | Business Broadband |
| Sales Telephone | 0800 953 5836 (Free Call (e.g. 0800)) Mon - Fri (Open 24hrs) | Sat (Open 24hrs) | Sun (Open 24hrs) |
|---|---|
| Support Telephone | 0844 873 8586 (Non-geographic "lo-call" (e.g. 0845)) Mon - Fri (Open 24hrs) | Sat (Open 24hrs) | Sun (Closed) |
| Having agreed a deal they promptly increased the price. OK, I have the right to cancel, but it's not a good thing to do. well,
we pay 2019 tariffs for a 1970 landline of 5-7+ mbps. since I have changed to EE from TalkTalk ( which I had been with for about 10 years) have noticed a vast increase in not only download speed (although on same speed package) but upload speed also, 62mbs down and 23mbs upload, also the router is a vast improvement, speeds do not change from wifi or wired, cant ask for more, well recommend, kept me well informed on change over, have not had need to contact customer services yet, well pleased that I changed. EE Review I pay £18 per month for a 17MB connection using my own
I get a download speed that averages out at about 15 - 16 MBps
As this connection has always worked OK for me, I have had no
Would I recommend this company, then I would say no as, for
coothead Formerly with plus.net who were an installation/changeover nightmare beyond belief only to find ee as also part of bt almost as incompetent and unprofessional with its accounting madness!
Still paying premium rate so much for loyalty! Generally very good with consistent high speed ( circa 70+ MBs)
I have found that the speed will drop, will lose connection, at any time of the day. I have a Samknows Whitebox fitted to my connection which provides an industry standard measurement of the service provided. https://www.samknows.com I pay for 75Mbps but get an average of 48.5Mbps with a maximum achieved of 48.8Mbps. EE,a BT company,managed to send me bills for more than my 18 months fixed contract amounts. They corrected this with no communication or apology. My experience with BT and its other companies over many years has been atrocious! My BT landline cabinet is 1.1 miles away and I still have aluminium as part of my landline installed in 1970 whilst I pay national 2018 prices for my landline. AN INDICTMENT OF PRIVATISATION RESULTING IN PROFIT BEFORE CUSTOMER SERVICE! Really good so far! Excellent speed & reliability. Hardly ever down (probably shouldn't tempt providence!) & great price alongside free phone calls anytime including mobiles & some foreign calls. I upgraded on 8 May to fibre broadband just before I went into hospital. Since then I have been without broadband! Now I'm waiting for an Openreach engineer. Not at all happy. EE seem to have a major problem in their accounts department:I am on a fixed monthly price contract and they have started to charge a higher incorrect amount every month.
|
© Copyright 2000 - 2019. All rights reserved. Unauthorised reproduction prohibited.
Hosted by NetConnex in Telehouse, London.
Very happy with EE with everything from Speed, reliability and customer service.
You wouldn't think they are now part of BT as they were were my previous provider and were the total opposite of EE.