Hyperoptic is an altnet covering many city locations across the UK, especially blocks of flats has introduced mid-contract price increases to its products. It has long featured a policy of ‘no mid-contract price increases’, a feature many altnets have used to persuade consumers they are a better option than other providers.
As reported by ISPreview today, who confirmed that this change was in fact taking effect, this is coming to an end for new customers, or those who choose to re-contract with the provider.
If you now sign up to a 24-month contract, you can expect to see two price increases of £3/month in April 2026 and again in April 2027 on all packages faster than 50Mbps, irrespective of whether you’re on a ‘superfast’ or ‘hyperfast’ package:
Screenshot on 03/06/2025 of Hyperoptic Packages on 24-month contract
What is a bit more confusing are the ‘monthly rolling’ packages which today still refer to a 12-month price. Indeed, back in April 2025, the 150Mbps service used a similar “for 12 months” wording.
Screenshot on 03/06/2025 of Hyperoptic Packages on monthly rolling contract
In good news, activation fees appear to have reduced for most packages (except 50Mbps which has increased). As usual we would suggest you look carefully at prices as a 150Mbps month-to-month package is more expensive than the faster ones.
Our Hyperoptic Broadband packages have been updated to reflect this. We currently show a prominent warning when mid-contract price increases apply, although we aim to show this more directly on the pricing in the near future:
Hyperoptic 1Gbps 24-month package on thinkbroadband
Full list of current Hyperoptic Packages:
G.Fast – IMPORTANT NOTE ON SPEEDS — This postcode is likely to get a
G.Fast service which is a ‘part fibre’ service capable of much faster speeds as the fibre comes closer to your home than ‘FTTC’ however it is still dependent on the line length. We expect your speeds around
downstream. If a package is advertised with a faster speed below, you may not be able to receive the full speed at your location. Check with your provider before ordering.
Read more about broadband technologies.
Part Fibre (FTTC) – IMPORTANT NOTE ON SPEEDS — This postcode should be able to to receive a ‘fibre-optic’ service. Some fibre services are ‘full fibre’ (FTTP) whilst others are ‘part fibre’ (FTTC) which means speeds can vary based on how long your line is. We think you’re likely to get part-fibre services
downstream. The packages below may include listings with faster average speeds, however
you may not get the full speeds shown on the package. Check with your provider before ordering a part-fibre (FTTC) product which advertises speed of up to 80Mbps.
Read more about broadband technologies.
ADSL — This postcode should be able to receive an
ADSL2 + service which is delivered over a copper telephone line from your home to the telephone exchange. The quality and length of the line will determine your maximum speed. The packages below may include listings with faster average speeds, however
you may not get the full speeds shown on the package. You are likely to get speeds around
downstream. Check with your provider before ordering a copper (ADSL2+) product which advertises speed of up to 24Mbps.
Read more about broadband technologies.
Reply to “Hyperoptic introduces mid-contract price increases”
There is no excuse for this. Technology prices are not increasing this fast (apart from Microsoft’s AI riddled opeating systems). Ofcom sadly will never stop this stupidly. If there is a FIXED increased It should be showing the full cost for the term in the same size font as the first year cost.
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There is no excuse for this. Technology prices are not increasing this fast (apart from Microsoft’s AI riddled opeating systems). Ofcom sadly will never stop this stupidly. If there is a FIXED increased It should be showing the full cost for the term in the same size font as the first year cost.
This is a major disappointment and a disservice to Hyperoptic’s loyal customer base.
Only to be expected from this company!