Category: thinkbroadband

Earlier this year, we launched a new feature, ‘Postcode Subscriptions’, on our website to allow people to monitor a postcode for changes to broadband availability and we wanted to remind you to sign up if you haven’t already! We have offered a broadband availability postcode search, which provides information about what broadband services are available in your […]

For years, broadband performance has been judged largely by speed tests. But as our Broadband Quality Monitor demonstrates, speed alone doesn’t tell the full story. Latency, jitter and packet loss – factors that directly affect video calls, gaming and streaming – are often the real cause of poor online experiences, even on fast connections. If […]

The Advertising Standard Authority (ASA UK) investigates advertising and marketing content and issues rulings which can uphold or not uphold the complaints. Today it has issued a ruling which upholds the complaint made against The One Broadband following mailers they sent to properties promoting their full fibre broadband service. What makes this ruling different, is […]

Following our launch of our new site a few months ago, we’re adding a rather long overdue feature we’ve been wanting to add for some time. We have offered a broadband availability postcode search which provides information about what broadband services are available in your area. This is different from our compare broadband packages tool […]

Following the launch of our new website on Monday, we’ve been busy tracking all the feedback we’ve received both on a forum thread as well as by e-mail. If you want to read on what’s changed, see our article from Monday. Given it’s Friday, I wanted to provide some details about what we’ve heard at […]

It’s been a long time in works (far too long!) but finally we’re excited to be launching our new main website. This brings our technology stack to something far more modern and most importantly means we can now focus on bringing users exciting new features. We know the new style may take a bit of […]

We will be attending the Connected North conference in Manchester in April.

We have published our July 2024 edition of our UK Broadband Report, providing statistics on latest broadband rollout, and including a feature on the alt-net community including an overbuild summary.

We have identified issues with users of DuckDNS on our Broadband Quality Monitor Tool which can result in gaps in graphs. This appears to be due to delayed responses from DuckDNS

Next Monday and Tuesday, the Connected North conference will be taking place in Manchester. If you're interested in meeting our team please get in touch!