Category: Broadband

Several possible reasons for why Ofcom is reporting that broadband complaints have fallen to a historic low, with just six complaints per 100,000 customers in the months January, February and March 2026. Back in 2011 complaints recorded by Ofcom were running at 40 complaints per 100,000 customers. So what are the possible reasons: A key […]

The slow but steady progress for the Project Gigabit contracts across England and Wales has had its monthly update, with the data uploaded to our maps on Monday afternoon. Some areas have seen no increases e.g. the Call Off contract Openreach holds for Lancashire, West Berkshire, Staffordshire, Surrey, Hertfordshire, Wiltshire and Gloucestershire is showing the […]

We reported on network issues suffered by users on the OFNL network earlier from one of the games earlier this week which was affecting both OFNL’s own network customers (i.e. routed by OFNL) as well as some resellers. We can’t always confirm the wholesale network on some providers so we’re looking at which retail providers […]

At the end of June we highlighted how Gigaclear users found their broadband connections struggling during the England v Ghana game with increased streaming putting the provider’s LONAP peering connections under increased strain. The issue was resolved within a few days and new capacity installed. A user on our forum reported some early morning issues […]

While the rollout is said to have been completed in January 2026, we suspect the wait until July for an announcement from Wessex Internet and Connecting Devon and Somerset (CDS) was due to the auditing process the Project Gigabit contracts undergo and the release of the Project Gigabit OMR January 2026 data a few weeks […]

We covered our Openreach full fibre tracking hitting the 23 million milestone back on 4th July 2026, and now it is time for our regular 12th of the month summary of the Openreach FTTP rollouts. The pace of 1 million premises going Ready for Service a quarter appears to have been broken, and while the […]

A round up of some news that wasn’t covered this week. Onecom win contract to provide broadband for MPs A contract to provide broadband for MPs has been awarded to Onecom at a value of £2.58m for a three-year term. This gives an average price of £110 per month. Onecom have wholesale deals with Openreach, […]

DSIT, the Department for Science, Innovation and Technology, has signed a Memorandum of Understanding (MOU) with LSBUD, Line Search Before U Dig, to help improve safe digging practices. The signing marks a joint commitment between the two to help reduce accidental damage to the UK’s critical underground infrastructure. DSIT run the NUAR, the National Underground […]

The UK Government has announced that 50 masts have now gone live in Scotland as part of the subsidised Shared Rural Network (SRN) which extends 4G mobile coverage to more rural communities to tackle mobile not-spots for mobile phon and data services. The SRN is a joint initiative between the Government and the mobile network […]

The news is that the UK has finally made it to 91% Gigabit broadband availability, through the combination of the full fibre rollouts and Virgin Media O2 cable network coverage. We reported on hitting 90% back in February 2026 so that additional point of coverage has taken 5 months. The expectation is that future point […]