Category: thinkbroadband

Today thinkbroadband turns 10 years old; we look back at a few of our achievements over this time.

The past year has been important for Broadband Britain with the topic of digital inclusion at the top of the agenda for the government. We look back at the key moments of 2009, and what we should expect in the world of broadband in 2010.

We have announced our Customer Service Awards 2009 Winners. O2, BE Unlimited and PlusNet lead the large ISP category whilst AAISP, Zen Internet and IDNet are at the top of the niche ISP group.

thinkbroadband have launched a new mobile broadband site packed full of guides and giving you the ability to compare 150+ mobile broadband packages with a new single-click-filter interface.

By looking at forums and the emails we receive it is clear that a small number of issues keep cropping up, so lets look at which ones they are.

We are searching for some real world stories about speed mis-understandings and issues.

We have identified a bug in tbbMeter which results in the application stopping working at midnight on 01 January 2009. We have provided a tool on our website which allows you to fix the problem: http://www.thinkbroadband.com/files/tbbhealthcheck.exe Vista users may need to run this with administrative permissions - for full instructions please see: http://www.thinkbroadband.com/tbbmeter/fix.html

We take a look back at 2008 and see what has changed in the broadband market, and more importantly, what we expect to see in 2009.

Virgin Media has announced details of its testing of the various speed testers, and our tester is the only one to pass both the download and upload tests.

We have launched a new tool called tbbMeter which helps you to measure the performance of your broadband connections and avoid excess bandwidth charges or being subjected to caps or limits on your broadband connection.