Category: Regulation

TalkTalk back in 2006 changed the UK broadband landscape dramatically, but will it ever be able to do the same again?

The ASA has upheld another consumer complaint about Virgin Media.

The BPI is apparently chasing the major broadband providers to request blocking for more file sharing websites.

Virgin Media and BT seek to block Super Connected City project in Birmingham.

The promise to relex planning rules around the locating of broadband hardware in the street is edging closer, with the bill covering these changes now being presented to Parliament.

There is a small but steady trickle of complaints about people taking a day off work to await an Openreach engineer and one never turning up. A new process should help to formalise complaints arising from these missed appointments.

One lobby group called for a new USO a couple of weeks ago, now a member of the public has started an e-petition calling for similar and speed based pricing.

The umbrella state aid approval that local authorities gain by following the framework looks likely to be given its final rubber stamp in the next few weeks.

The Virgin Media advert which has David Tennant smashing a buffering symbol with a baseball bat has had complaints upheld by the ASA.

While Ofcom does not handle individual telecom complaints it does track the calls so that it can keep an eye on the industries it regulates.