Category: Broadband

The advice on how to deal with your broadband and telephone connections when you move home has changed over time, but as we rely on broadband on a daily basis, these concerns are no longer limited to the most technical of users. One of our team members moved home a while back and was caught […]

Some may be wondering what the future holds for broadband, as there has been a lot of change over the recent past in telecommunications and, in particular, broadband speeds. When we started this website, as adslguide.org.uk, back in 2000, broadband was just being rolled out, and BT offered wholesale products at 0.5Mbps aimed at home […]

A brief selection of news that we haven’t covered this week EE partners with Debrett’s and Grime Gran to launch Mind Your Manners guide to shut down scammers EE is seeing one million scam calls every day and has decided to partner with etiquette experts Debrett’s and Grime Gran to launch a modern etiquette guide […]

Virgin Media has published some statistics that the company has seen across its broadband and mobile networks in terms of data consumption, which shows broadband users have consumed 8% more traffic and mobile users 18% more, when compared to 2024. Data usage trends are always upwards and to the right on a graph, so every […]

Background This article refers to some publicly made statements by former employees of Vitrifi and Vorboss. Both companies have Fern Fibre Limited registered as owning more than 75% of shares and voting rights. Fern Fibre Limited appears to be majority owned/controlled by Fern Infrastructure Limited, which in turn, is majority owned/controlled by Fern Trading Limited. […]

Normally when an area reaches its Stop Sell date and coverage of full fibre is above 75% in an exchange area the FTTP Priority Stop Sell rules are applied across the exchange. This means if you have full fibre via Openreach ready for service outside a property you cannot order copper or part fibre products. […]

Ofcom has announced that it is launching an investigation into both BT and Three following network outages in the summer that caused widespread disruption to call services, both mobile and landline (in BT’s case) and in particular, access to emergency services. The incidents that occurred were, firstly, on the 25th June 2025, an outage at […]

TOTSCo, the messaging platform that underpins the One Touch Switching system for broadband services, has reported record-breaking activity on Cyber Monday (1st December 2025). The surge in consumer demand around Black Friday and Cyber Monday broadband promotions translated directly into the highest daily volumes TOTSCo has seen since launch. Over the 24-hour period: The spike […]

Here is a round-up of some news pieces which didn’t make it into a full news article on our site this week. CityFibre appoints Neil McRae as its new CTIO Neil McRae, ISP veteran and current Chief Network Strategist at HPE Networking, will take on a new role as Chief Technology Information Officer. McRae has […]

BT is working its way through modernising its network, and there are several large components to this, which include switching off the copper PSTN network (PSTN switch-off), migrating users over to full fibre in place of the copper last-mile, and closing down its old telephone exchange buildings (Exchange Exit Programme), which have been the linchpin […]