NOW TV has increased the average peak time download speeds it uses in its adverts sales literature for its ADSL2+ service from 10 Mbps to 11 Mbps and the VDSL2 80/20 package from 58 Mbps to 63 Mbps. The VDSL2 40/10 service remains unchanged at 36 Mbps, all three services are in our product listings.
The changes do not reflect any underlying changes in the products but are apparently due to a switch from using a 2017 report to derive the average download speed to using a 2018 report.
As with all the other providers under the ASA guidance, the figures are a UK average and therefore to get an idea of what you will receive from each provider you need to check what estimate they give during the sign-up process.
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I think they can keep the average speed higher by not supplying people who get slower speeds – I live in Southwark and my Sky broadband is around 5mb and NOW TV won’t supply me.
Do Now TV even take customers currently on Sky given they’re the same company, network, etc?