Skip to main content
Find a broadband deal
Fix my broadband

TalkTalk Broadband, Full Fibre and Reviews UK

TalkTalk

Rating 3 Compare this ISP to others
Ofcom Automatic Compensation

This ISP is a member of Ofcom's automatic compensation for delayed repairs and missed engineer appointments.

TalkTalk

Summary

TalkTalk is a name most people in the UK will recognise when it comes to fibre broadband. It offers a range that goes from basic fibre connection through to full fibre where available, and it positions itself firmly at the value end of the market. For a lot of households the appeal is clear. You get a well known brand, straightforward pricing, a reliable connection, and enough speed for streaming, browsing, video calls and general day to day use without spending a fortune.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 35

Fibre 65 Package is better value

35 Mbps £0.00 £26.00 £312.00
Fibre 65
65 Mbps £0.00 £26.00 £312.00
Full Fibre 65 (Openreach)
65 Mbps £0.00 £26.00 £312.00
Full Fibre 150 (Openreach)
150 Mbps £0.00 £24.00 £288.00
Full Fibre 500 (Openreach)
500 Mbps £0.00 £30.00 £360.00
Full Fibre 900 (Openreach)
900 Mbps £0.00 £36.00 £432.00
Full Fibre 65 (CityFibre)
67 Mbps £0.00 £26.00 £312.00
Full Fibre 150 (CityFibre)
152 Mbps £0.00 £24.00 £288.00
Full Fibre 500 (CityFibre)

includes Eero 6 Pro router

500 Mbps £0.00 £30.00 £360.00
Full Fibre 900 (CityFibre)

includes Eero 6 Pro router

944 Mbps £0.00 £36.00 £432.00

* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.

Additional Comments

When everything lines up, TalkTalk broadband provides a solid fibre broadband connection. Many customers get stable speeds that suit everyday needs, and the service is simple to set up in most homes. Because TalkTalk uses multiple underlying networks including Openreach and several full fibre partners, you may find good availability even in places where other providers are limited. For casual streaming, schoolwork, online shopping and TV catch up, it usually does the job.

That said, there are a few things worth keeping in mind. The biggest potential issue is customer service. Reviews often mention long wait times, support that can feel hit and miss and issues taking longer than expected to sort. TalkTalk’s ratings for reliability and support tend to sit below some of the other major providers. If you are happy with a lower cost option and only need the basics to run smoothly most of the time, it can work well enough. If you work from home, rely heavily on your connection or you cannot afford interruptions, you may want to compare other options first.

It is also sensible to check what happens when your contract ends. TalkTalk broadband is known for promoting attractive starter prices, but once your initial deal finishes the cost can rise. Taking a moment to understand your renewal rate and any price promise is a good idea. Take a look at our best broadband deals page for discounts. As always, the speed you sign up for refers to the line into your home. What you actually experience depends on Wi-Fi strength, the layout of your property and the quality of your equipment. Larger houses or those with thick walls may need stronger internal Wi-Fi setups to get the best from the broadband connection.

TalkTalk broadband suits people who want a simple broadband option at a fair price and do not need the highest level of support. It offers good value on the right deal and can handle the normal mix of streaming, browsing and work tasks for most homes. If you prefer a provider with stronger satisfaction scores or guaranteed support response times, then it is worth exploring alternatives. But for many households looking for a budget friendly fibre broadband service without too much fuss, TalkTalk broadband remains a sensible choice.

For discounts, take a look at our page on TalkTalk Broadband Deals & Offers.

ISP Details

Name TalkTalk
Legal Name TalkTalk Telecom Ltd
IPv6 Support No
ISPA Member Yes
Ofcom Code of Practice Yes
info
Link https://www.talktalk.co.uk

Contact Details

Sales Telephone 0808 108 0346

TalkTalk Reviews

Add review

ianterry 20 Sep 2023 (reviewed 2 years ago)
Full fibre 900 is a rock-solid full fibre connection with a typical 950mbps download and 110mbps upload. Grandstream Digital Voice Adaptors on an eero 6 Pro mesh provides excellent connectivity
shirleyedwards4 20 Sep 2023 (reviewed 2 years ago)
Another good month constant download and upload speed
B3lk1n2oo9 21 Aug 2023 (reviewed 2 years ago)
Customer support is minimal during period of contract. Upgrade to higher speeds has been a nightmare. Reminders to review/renew contract terms are not forthcoming. You suddenly find yourself signed up to a new contract on unfavourable and uncompetitive terms. I await to see improvements with trepidation.
shirleyedwards4 21 Aug 2023 (reviewed 2 years ago)
Another good month with ave 148meg for 150meg internet
melcadman 20 Jul 2023 (reviewed 3 years ago)
Good ISP with excellent, consistent broadband speeds, and, on the very rare occasion needed, friendly and helpful customer services. Very competitively priced. Highly recommended.
melcadman 20 Jul 2023 (reviewed 3 years ago)
Good ISP with excellent, consistent broadband speeds, and, on the very rare occasion needed, friendly and helpful customer services. Very competitively priced. Highly recommended.
johnszos 20 Jun 2023 (reviewed 3 years ago)
TalkTalk have been my ISP for many years. Since moving to 'Fibre 35' they have been totally reliable. They are always negotiable on price, and match realistic alternative offers, if I usein'webchat'. I don't understand why they get such poor customer service ratings.
melcadman 20 Jun 2023 (reviewed 3 years ago)
Transferred service to new home, while upgrading to newly available FTTP service. Whole process managed very efficiently and smoothly, incurring no cost and, to my delight, a continuation of service at the same price as the previously more limited broadband service. Simply could not have been handled more efficiently or helpfully. Top notch!
mistyman1968 20 Jun 2023 (reviewed 3 years ago)
Moved home and decided to stay with Talk Talk,phoned them up and told them I wanted a 12 month contract for Broadband and Landline phone service which they states they couldn't do! So cancelled contract and got 12 month contract with NOW Broadband. The day after my telephone conversation with Talk Talk they rang me back and offered me the 12 month contract I originally asked for????? They also offered me a £130 Love to shop voucher which I could not turn down, phoned up NOW Broadband and cancelled order. The BT Engineer appeared around 10 days later and so called set up the Broadband and phone service...he left and nothing was working, got on to Talk Talk, it did take 1 week to get the phone working and 2 weeks to also get the Broadband OK. Had lots more phone calls and several hours on the phone to get everything to my 100% satisfaction. Will hopefully be able to get a better deal in September this year when contract ends. Forgot to say that one of the Talk Talk customer service staff accused me of making up the fa t that I had signed up with them...I complained about this awful Lady and got a free months service...they are BAD this lot, wouldn't recommend to a Monkey.
thomand 05 Jun 2023 (reviewed 3 years ago)
Absolut dreadful female operators