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IDNet Broadband, Full Fibre and Reviews UK

IDNet

Rating 4-5 Compare this ISP to others
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IDNet

Summary

IDNet is a long-established broadband service provider that focuses on reliable, high-performance connections rather than flashy marketing. Based in the UK, the company offers full fibre broadband to homes and businesses and has wholesale agreements through several networks including Openreach, CityFibre, MS3, Trooli, Freedom Fibre and Fibre Heroes.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 115 (Openreach) (1 month)
110 Mbps £60.00 £45.00 £600.00
Fibre 115 (Openreach) (18 months)
110 Mbps £0.00 £37.50 £450.00
Fibre 550 (Openreach) (1 month)
495 Mbps £60.00 £57.00 £744.00
Fibre 550 (Openreach) (18 months)
550 Mbps £0.00 £42.00 £504.00
Fibre 900 (Openreach) (1 month)
900 Mbps £60.00 £66.00 £852.00
Fibre 900 (Openreach) (18 months)
1000 Mbps £0.00 £50.00 £600.00
Fibre 1700 (Openreach) (1 month)
1800 Mbps £60.00 £84.00 £1,068.00
Fibre 1700 (Openreach) (18 months)
1800 Mbps £0.00 £65.00 £780.00
SuperFast Broadband (1 month)
80 Mbps £60.00 £42.50 £570.00
SuperFast Broadband (12 months)
80 Mbps £0.00 £37.50 £450.00
Fibre 160 (1 month) (CityFibre)
160 Mbps £60.00 £36.00 £492.00
Fibre 160 (18 months) (CityFibre)
160 Mbps £0.00 £25.00 £300.00
Fibre 550 (1 month) (CityFibre)
550 Mbps £60.00 £48.00 £636.00
Fibre 550 (18 months) (CityFibre)
550 Mbps £0.00 £35.00 £420.00
Fibre 1200 (1 month) (CityFibre)
1200 Mbps £60.00 £60.00 £780.00
Fibre 1200 (18 months) (CityFibre)
1200 Mbps £0.00 £39.00 £468.00
Fibre 2300 (1 month) (CityFibre)
2500 Mbps £60.00 £72.00 £924.00
Fibre 2300 (18 months) (CityFibre)
2500 Mbps £0.00 £60.00 £720.00
Fibre 950 (1 month) (Full Fibre/Fibre Heroes)
1000 Mbps £60.00 £54.00 £708.00
Fibre 950 (18 months) (Full Fibre/Fibre Heroes)
1000 Mbps £0.00 £45.00 £540.00
Fibre 160 (1 month) (MS3)
160 Mbps £60.00 £36.00 £492.00
Fibre 160 (18 month) (MS3)
160 Mbps £0.00 £27.50 £330.00
Fibre 950 (1 month) (MS3)
1000 Mbps £60.00 £48.00 £636.00
Fibre 950 (18 months) (MS3)
1000 Mbps £0.00 £30.00 £360.00
Fibre 110 (1 month) (FreedomFibre)
115 Mbps £60.00 £45.00 £600.00
Fibre 110 (18 month) (FreedomFibre)
115 Mbps £0.00 £32.50 £390.00
Fibre 550 (1 month) (FreedomFibre)
550 Mbps £60.00 £50.00 £660.00
Fibre 550 (18 month) (FreedomFibre)
550 Mbps £0.00 £35.00 £420.00
Fibre 1200 (1 month) (FreedomFibre)
1200 Mbps £60.00 £55.00 £720.00
Fibre 1200 (18 month) (FreedomFibre)
1200 Mbps £0.00 £40.00 £480.00
Fibre 2300 (1 month) (FreedomFibre)
2500 Mbps £60.00 £72.00 £924.00
Fibre 2300 (18 month) (FreedomFibre)
2500 Mbps £0.00 £60.00 £720.00
Fibre 160 (1 month) (Trooli)
175 Mbps £60.00 £45.00 £600.00
Fibre 160 (18 month) (Trooli)
175 Mbps £0.00 £32.50 £390.00
Fibre 550 (1 month) (Trooli)
550 Mbps £60.00 £50.00 £660.00
Fibre 550 (18 month) (Trooli)
550 Mbps £0.00 £35.00 £420.00
Fibre 1200 (1 month) (Trooli)
1200 Mbps £60.00 £55.00 £720.00
Fibre 1200 (18 month) (Trooli)
1200 Mbps £0.00 £40.00 £480.00
Fibre 2300 (1 month) (Trooli)
2500 Mbps £60.00 £72.00 £924.00
Fibre 2300 (18 month) (Trooli)
2500 Mbps £0.00 £60.00 £720.00

* VAT included

Additional Comments

IDNet’s plans are designed for people who value a stable and quality connection, low latency and strong customer service. Many of its users are remote workers, gamers or small business owners who need consistent speeds rather than headline numbers that drop off at busy times.

One of the most appealing things about IDNet is the way it handles contracts. Customers can choose short or longer terms, and the company promises no price rises during the agreed period. They also offer static IP addresses as standard, which is quite rare for a home broadband service, and their support team is based in the UK. Reviews often highlight how quickly internet connection problems are resolved and how knowledgeable the technical support staff are, which is a refreshing change compared with larger providers where you might be passed between departments.

In terms of performance, the service tends to live up to its claims. Because IDNet uses full fibre networks, the connection runs directly into the home and avoids the bottlenecks seen with older copper-based setups. Upload speeds match downloads, which is especially useful for video calls, cloud backups or sharing large files. Installation is generally straightforward, and customers tend to say that engineers turn up on time and do a tidy job. Once connected, the speed and reliability remain steady and a good service is provided even when several people are online at once.

You can find more home broadband deals here.
 

ISP Details

Name IDNet
Legal Name Infinity Developments Ltd
IPv6 Support Yes
ISPA Member No
Ofcom Code of Practice No
info
Link https://www.idnet.net/

Contact Details

Sales Telephone 0800 331 7000

IDNet Reviews

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azzybaby 20 Oct 2019 (reviewed 6 years ago)
Great reliable speeds and customer support.
terryswinn 13 Sep 2019 (reviewed 6 years ago)
Our two church locations have used IDNET for several years and we have been very pleased with the result. Technical support and customer service have been first-class. IDNET may not been the cheapest but provides great value-for-money and in our experience a hassle-free life.
azzybaby 20 Jul 2019 (reviewed 6 years ago)
1st class in every way :-)
azzybaby 21 Mar 2019 (reviewed 7 years ago)
Excellent ISP.
BIG_DOG 21 Jan 2019 (reviewed 7 years ago)
I found idnet to be very very reliable. Their customer service is 2nd to none. Although a little on the expensive side you really do get what you pay for.
springnuts 20 Jan 2019 (reviewed 7 years ago)
We have a great SIM only deal: £5 a month for 2.25 gb 4G plus calls and texts. Reliable. Data is fast. Can roll over data too. Very happy.
nosyco 29 Dec 2018 (reviewed 7 years ago)
Good to talk to a person who knows how to help. I was in shock after I received a phone call asking me if everything was satisfactory after I had raised an issue. This is the first time I have ever experienced this...it has been promised but never fulfilled. Trustworthy is not an adjective you associate with Broadband Providers but iDnet, so far, has earned it in my book.
azzybaby 20 Dec 2018 (reviewed 7 years ago)
Great speed, great reliability, great support, but don't tell anyone...
BIG_DOG 20 Dec 2018 (reviewed 7 years ago)
Been with IDNet a while now and have never had an issue. I have just signed up for their ultrafast service as my cab went g.fast live last week. They were very helpful in processing my order and quieries I had. I am willing to pay that bit extra for quality support and a great service.
azzybaby 21 Oct 2018 (reviewed 7 years ago)
First class ISP but don't let others know. Need to keep them for myself...