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IDNet Broadband, Full Fibre and Reviews UK

IDNet

Rating 4-5 Compare this ISP to others
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IDNet

Summary

IDNet is a long-established broadband service provider that focuses on reliable, high-performance connections rather than flashy marketing. Based in the UK, the company offers full fibre broadband to homes and businesses and has wholesale agreements through several networks including Openreach, CityFibre, MS3, Trooli, Freedom Fibre and Fibre Heroes.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 115 (Openreach) (1 month)
110 Mbps £60.00 £47.50 £630.00
Fibre 115 (Openreach) (24 months)
110 Mbps £0.00 £42.50 £510.00
Fibre 550 (Openreach) (1 month)
495 Mbps £60.00 £55.00 £720.00
Fibre 550 (Openreach) (24 months)
550 Mbps £0.00 £50.00 £600.00
Fibre 950 (Openreach) (1 month)
1000 Mbps £60.00 £60.00 £780.00
Fibre 950 (Openreach) (24 months)
1000 Mbps £0.00 £55.00 £660.00
Fibre 1700 (Openreach) (1 month)
1800 Mbps £60.00 £72.50 £930.00
Fibre 1750 (Openreach) (24 months)
1800 Mbps £0.00 £67.50 £810.00
SuperFast Broadband (1 month)
80 Mbps £60.00 £45.00 £600.00
SuperFast Broadband (12 months)
80 Mbps £0.00 £35.00 £420.00
SuperFast Broadband (24 months)
80 Mbps £0.00 £42.50 £510.00
Fibre 160 (1 month) (CityFibre)
160 Mbps £60.00 £37.50 £510.00
Fibre 150 (24 months) (CityFibre)
160 Mbps £0.00 £32.50 £390.00
Fibre 550 (1 month) (CityFibre)
550 Mbps £60.00 £45.00 £600.00
Fibre 550 (24 months) (CityFibre)
900 Mbps £0.00 £40.00 £480.00
Fibre 1200 (1 month) (CityFibre)
1200 Mbps £60.00 £47.50 £630.00
Fibre 1200 (24 months) (CityFibre)
1200 Mbps £0.00 £42.50 £510.00
Fibre 2300 (1 month) (CityFibre)
2500 Mbps £60.00 £65.00 £840.00
Fibre 2300 (24 months) (CityFibre)
2500 Mbps £0.00 £60.00 £720.00
Fibre 160 (1 month) (MS3)
160 Mbps £60.00 £37.50 £510.00
Fibre 160 (24 months) (MS3)
160 Mbps £0.00 £32.50 £390.00
Fibre 950 (1 month) (MS3)
1000 Mbps £60.00 £40.00 £540.00
Fibre 950 (24 months) (MS3)
1000 Mbps £0.00 £35.00 £420.00
Fibre 110 (1 month) (FreedomFibre)
115 Mbps £60.00 £45.00 £600.00
Fibre 110 (24 month) (FreedomFibre)
115 Mbps £0.00 £35.00 £420.00
Fibre 550 (1 month) (FreedomFibre)
550 Mbps £60.00 £50.00 £660.00
Fibre 550 (24 month) (FreedomFibre)
550 Mbps £0.00 £37.50 £450.00
Fibre 1200 (1 month) (FreedomFibre)
1200 Mbps £60.00 £55.00 £720.00
Fibre 1200 (24 month) (FreedomFibre)
1200 Mbps £0.00 £40.00 £480.00
Fibre 2300 (1 month) (FreedomFibre)
2500 Mbps £60.00 £60.00 £780.00
Fibre 2300 (24 month) (FreedomFibre)
2500 Mbps £0.00 £50.00 £600.00
Fibre 160 (1 month) (Trooli)
175 Mbps £60.00 £45.00 £600.00
Fibre 550 (1 month) (Trooli)
550 Mbps £60.00 £50.00 £660.00
Fibre 1200 (1 month) (Trooli)
1200 Mbps £60.00 £55.00 £720.00
Fibre 2300 (1 month) (Trooli)
2500 Mbps £60.00 £60.00 £780.00
Fibre 160 (24 month) (Trooli)
175 Mbps £60.00 £35.00 £480.00
Fibre 550 (24 month) (Trooli)
550 Mbps £60.00 £37.50 £510.00
Fibre 1200 (24 month) (Trooli)
1200 Mbps £60.00 £40.00 £540.00
Fibre 2500 (24 month) (Trooli)
2500 Mbps £60.00 £50.00 £660.00

* VAT included

Additional Comments

IDNet’s plans are designed for people who value a stable and quality connection, low latency and strong customer service. Many of its users are remote workers, gamers or small business owners who need consistent speeds rather than headline numbers that drop off at busy times.

One of the most appealing things about IDNet is the way it handles contracts. Customers can choose short or longer terms, and the company promises no price rises during the agreed period. They also offer static IP addresses as standard, which is quite rare for a home broadband service, and their support team is based in the UK. Reviews often highlight how quickly internet connection problems are resolved and how knowledgeable the technical support staff are, which is a refreshing change compared with larger providers where you might be passed between departments.

In terms of performance, the service tends to live up to its claims. Because IDNet uses full fibre networks, the connection runs directly into the home and avoids the bottlenecks seen with older copper-based setups. Upload speeds match downloads, which is especially useful for video calls, cloud backups or sharing large files. Installation is generally straightforward, and customers tend to say that engineers turn up on time and do a tidy job. Once connected, the speed and reliability remain steady and a good service is provided even when several people are online at once.

For discounts, take a look at our page on IDNet Broadband Deals & Offers.

ISP Details

Name IDNet
Legal Name Infinity Developments Ltd
IPv6 Support Yes
ISPA Member No
Ofcom Code of Practice No
info
Link https://www.idnet.net/

Contact Details

Sales Telephone 0800 331 7000

IDNet Reviews

Add review

davecol 27 Oct 2025 (reviewed 9 months ago)
1
Pretty poor when you need them
KeithSS 20 Feb 2025 (reviewed 1 year ago)
Generally a good service without any issues except the speed has dropped since first had the gigabit download/upload service installed nearly three years ago. Not long after installation, just a few months, I complained to iDNet that I was not getting near the gigabit speed, tested via Ethernet. It’s still not the speed I expect for payment for such a service around 600mb download. In the last two years the speed has been very low. I’m now looking for a provider that delivers a better service.
puzzleknot 20 Jul 2024 (reviewed 2 years ago)
I’ve been with IDNet now for many years - not much to report as things rarely go wrong and when they do the support team are quick to fix and usual is OpenReach issue anyway. This is a broadband service that does what you want - it works, is reliable, not cost not bloated like BT. I have no hesitation recommending.
Mattuk2020 20 May 2024 (reviewed 2 years ago)
I have been with IDnet now for a little over 1 year, and the Broadband service received has been consistent with no faults or outages to report. My broadband package is Full fiber 920mpbs/115mbps and the speed recieving according to SamKnows Whitebox: 959/117 during off-peak hours and 914/108 during peak times. Really happy with the service and really over the moon to have found a broadband provider that does not increase prices for the duration of your contractual term. I Would highly recommend IDnet to Friends and family that have full fibre via Openreach or Cityfibre.
mikeporter 20 Apr 2024 (reviewed 2 years ago)
IDnet. Ultra reliable, can't remember when I had an outage. Speed as steady as a rock. Customer service is difficult to rate because I so seldom have to use it. On the rare occasions that I have had to, it was quick and efficient
robmar0se 21 Jan 2024 (reviewed 2 years ago)
Aspart of the planning to switch to VOIP,I reeuested options fromIDNET wich as we were on ADSL would involve anugrade to VDSL/FTTC. After several gobbedegook replies from IDNET,I lost patience so have now switched to Zen
robmar0se 20 Dec 2023 (reviewed 2 years ago)
options for VOIP, I might as well be a new client, options are not attractive
PhilNW 24 Oct 2023 (reviewed 2 years ago)
IDNet impresses me every time I deal with them - their prices are very reasonable, the service is outstanding and the support is fast and knowledgeable. Today I've had a flawless upgrade to full fibre and can't see the day I'd ever use a different company. Fantastic ISP.
Mattuk2020 20 Sep 2023 (reviewed 2 years ago)
Been with IDnet now since May 2023, and the Full fibre service recieved has been flawless. 934Mbps down by 110Mbps up. Samknows white box has reported a few minor outages. I put that down due to me tweaking the Unifi UDM pro settings and restarting the machine. So far I have not had to contact Customer services for any help or support,as I have not experienced any service outages. I would highly recommend IDnet to anyone considering a premium,consistent,stable and reliable product.
Mattuk2020 20 Jun 2023 (reviewed 3 years ago)
Been with IDnet for a month an a half and issues. Still reciving consistent speefs throughout the day of 921mbps down and 109mbps up. Very happy with the recieved service.