Category: Regulation

TalkTalk have received the most complaints about their broadband and telephone services according to a report from Ofcom which ranked Virgin Media as the best.

ISPs BT and TalkTalk have had their Judicial Review against the Digital Economy Act mostly dismissed as the judge only partially granted one of the five grounds of complaint.

The Crown Prosecution service will not be pursuing a case against BT or Phorm over trials the company took which were believed to be in breach of the Regulation of Investigatory Powers Act.

Otelo, one of the alternative dispute resolution schemes approved by Ofcom has rebranded to 'Ombudsman Services: Communications'.

Ofcom has announced a consultation with the aim of introducing new controls which would result in lower wholesale broadband and telephone line rental prices from Openreach.

Spectrum auctions for the 800MHz and 2.6GHz bands are to take place early next year with licenses to be valid from January 2013.

The UK's Digital Economy Act will not come in to force until at least spring 2012, although the judicial review to take place this week could delay this further.

A debate arranged by the government to thrash out concerns about net neutrality has seen broadband providers holding fast over their right to run their networks in a way that best suits them

Ofcom are proposing a change that will stop phone and broadband providers from automatically renewing contracts for another 12 or 18 months at the end of the initial contract term period.

The ASA have upheld complaints by BT and Plusnet about a TalkTalk regional press advert.