Category: Regulation

Olilo who describe themselves as broadband redefined for speed-freaks, sysadmins and home lab heroes has signed up to the Telecoms Consumer Charter. Three key parts of the consumer charter are: For Olilo the mid-contract price rises is easy, they don’t appear to do mid-contract price rises and even offer a rolling monthly contract for those […]

The Telecoms Consumer Charter aims to build on the legal obligations imposed on all broadband providers by getting providers volunteer to be fairer and clearer with their customers, without all the extra work and cost of even more Ofcom legislation. Hyperoptic has been announced as signing up to the charter joining BT Group, Virgin Media […]

InfraVia Capital, which jointly owns nexfibre with Virgin Media O2’s shareholders Liberty Global and Telefónica, has warned (via The Times, paywall) that there could be a risk to investment in broadband if Openreach is allowed to monopolise this market. The company has said that its plans to invest to reach up to 20 million premises […]

The Technology Secretary Liz Kendall has confirmed that Sir Ian Cheshire will take on the role as Chair of Ofcom. We will succeed Lord Michael Grade whose term ended at the end of April 2026. The appointment was expected after the parliamentary committee endorsed him to take on the role. “Sir Ian brings exactly the […]

Back in April, the Government named Sir Ian Cheshire as its preferred candidate for Chair of telecoms regulator Ofcom. This role is subject to parliamentary hearings before the appointment is confirmed. Sir Ian was previously chair of Channel 4 so had extensive broadcasting experience and a strong governance background, however there were concerns about his […]

The Online Safety Act has been somewhat controversial in its outlawing of content which in other countries is constitutionally protected. It was however designed to help keep people, especially children, safe online. One person’s free speech is another’s hate speech, and many governments have started adopted a more aggressive stance. Website operators in the U.S. […]

Ofcom has opened a consultation on proposed changes to guidance for telecommunications companies on reporting security incidents. The Telecoms Security Act places obligations on operators to provide certain information to the regulator (including on security incidents), and have systems place to protect their networks The regulator is setting ‘clearer reporting thresholds’ for mobile operators based […]

Ofcom has started another investigation this time it is whether the EE and Plusnet parts of BT have complied fully with information requests from the regulator. Back in December 2023 the telecoms regulator requested a range of data using its legal powers as it was looking at the experience of consumers who had entered into […]

Natalie Black, Group Director for Infrastructure and Connectivity at Ofcom has written to broadband providers to highlight concerns about the “rapid increase in AI ability”, specifically relating to Anthropic’s Claude Mythos Preview AI model which has been widely reported on in the past few weeks as representing a fundemental shift to security capabilities. The model […]

Ofcom has announced more investigations are underway, Chat app Telegram is being investigated to ascertain if Child Sexual Abuse Material (CSAM) is being shared and whether the large platform is complying with its legal obligations. Two teen chat sites have also had investigations started over concerns that Teen Chat and Chat Avenue which are two […]