Category: Regulation

The government has named Sir Ian Cheshire as its preferred candidate for Ofcom Chair, subject to a parliamentary hearing before the final appointment is confirmed. Cheshire was previously chair of Channel 4 and Chief Executive at Kingfisher plc, and held other roles as Chair of Barclays UK. He brings strong governance experience to the table, […]

The compensation payments that are paid out that a number of the larger telecoms firms have signed up to increased on 1st April 2026. The amounts are paid out for things like delayed repairs, staff missing a booked appointment or a new service starting later than originally planned. The automatic compensation scheme is not compulsory, […]

The government has launched a Mobile Market Review to try and help the Department for Science, Innovation, and Technology (DSIT) decide what needs to change so the country gets better mobile networks. The key policy aim is to deploy 5GSA across all populated areas by 2030 – perhaps a fairly ambitious timeline (VodafoneThree’s target is […]

The United States has brought in new rules which limit the sale of consumer broadband routers which effectively blocks sales of new routers manufactured outside of the U.S. This change, led by the Federal Communications Commission (FCC) is being framed as a national security measure, but not only does it have wider implications, it’s rather […]

Ofcom in its presentation of the Telecoms Access Review is viewing the regulations it has laid out for the 2026 to 2031 period as being a key part of the final push towards a full fibre finish line. Whether these regulations will be instrumental in helping the UK reach 99% full fibre coverage in the […]

The Information Commisioner’s Office has concluded an investigation into Reddit and how it handles the processing of children’s information. The conclusion reached is two large failures at Reddit with respect to data processing for children. “It’s concerning that a company the size of Reddit failed in its legal duty to protect the personal information of […]

The ASA has issued a ruling on a Virgin Media advert which aired in late September 2024, following a complaint by rival BT challenging its claim of being “Awarded Best Broadband Experience”. It included a voiceover with the statement: – The ad showed a walrus, facing the camera, on a speedboat going through the water, […]

Ofcom has today announced that it has fined another porn company for failing to put in place age verification to protect children from pornographic content. Kick Online Entertainment SA has been fined £800,000 for failings under the UK’s Online Safety Act. The Act required companies to ensure age check verification was in place from the […]

In a move to make price rises on mobile and broadband more transparent the Chancellor and Technology Secretary has received undertakings from BT, Virgin Media O2 , VodafoneThree, Sky and TalkTalk to adhere to a new Telecoms Consumer Charter. The main aim of the charter is to ensure customers are treated fairly and will not […]

On Monday, Ofcom announced it has opened an investigation into X following reports of its Grok AI being used to ‘nudify’ photos. The initial reports referred to adults, but then it appears it would do this for children as well, which could amount in many cases to illegal images. The company responded by limiting this […]