Category: Regulation
Consultation on how telecoms consumer advocate should operate opens
A new advocate role has been previously mentioned and three proposals are out for consultation with the preferred choice at this time being extending the role to Citizens Advice.
Launch date for Broadband USO set as 20th March 2020 – updated
Ofcom has set the launch date for the USO so that BT and KCOM will start receiving requests for the safety net service.
Dust off your CV as search for new Ofcom CEO is underway
Ofcom covers many different areas and the task of CEO is not an easy one but Sharon White has announced her intention to step down and move onto being Chairman of The John Lewis Partnership.
New Ofcom fairness first commitment attracts largest providers
The number of consumer oriented changes out of Ofcom continue and a new Fairness scheme intended to ensure customers of broadband, TV and mobile companies has launched with signatories covering the majority of customers in the UK.
Plans for new mobile and broadband consumer advocate
Apparently the Government is to legislate to create a new independent advocate to represent consumers of broadband and mobile services but questions arise over how intrusive a new advocate may be.
Ofcom releases draft rules to mandate duct access for business leased lines
Openreach is already required to offer duct and pole access for the roll-out of full fibre networks to serve residential and SME customers but now Ofcom is working to extend this to full business leased lines and also encourage use of dark fibre.
Ofcom gives providers nine months to implement end of contract letters
As expected Ofcom has moved to introduce end of contract notifications for broadband customers, to ensure that people do not lapse into high out of contract pricing by not doing anything.
Expect long queues at your corner shop on 15th July
With Internet regulation in the UK shifting towards the default mode being suitable for under 18's, the big test area is getting Age Verification up and running in an attempt to stop children stumbling onto pornography online.
CityFibre fail to get the result they wanted from fibre judicial review
The result of the judicial review in the High Court for how the word 'fibre' is used in broadband advertising has fallen onto the expected side and that is the ASA and how it arrived at advertising can continue to use the word fibre for both partial and full fibre services.
Government to try and make UK the leader in online safety
Protecting users online is an admirable goal but in an age of a global Internet will the UK adopting tough new measures be enough to protect the vulnerable in the UK.