Category: Regulation

When is fibre not fibre? Is FTTC fibre or is it part-fibre? Ofcom has issued a definitive statement but it seems packages can still be called Fibre 35 and be part-fibre based.

In a move to make it easier to understand the scale of price rises, Ofcom looks set to ban CPI or RPI linked price rises starting in summer 2024.

As weather events get ever more extreme leading to more flooding and wind damage at a time when broadband networks are becoming ever more critical to daily life Ofcom is looking at what it would like telecom firms to do so that broadband keeps running.

A body that represents some 300 companies in the UK finance sector has published new data showing criminals likely stole £580m through unauthorised or authorised fraud in the first half of 2023.

The Online Safety Bill is now law after receiving Royal Assent and Ofcom has set out its approach to handling the responsibilities the bill has handed it.

The broadband USO that has directly helped 7,000 properties in three years get a speed above 10 Mbps down and 1 Mbps up is to be reviewed and a consultation is underway so Government can hear your feedback.

INCA has seven big recommendations that are meant to correct the failure of Ofcom to regulate the market that is occurring. The headline being that BT charges customers 29% more in areas without infrastructure competition.

Octopus Energy is set to expand its customer base by 2 million customers including around 500,000 broadband customers now it has signed a deal to buy Shell Energy UK and Germany.

Virgin Media gave customers 30 days to accept or reject changes to broadband and TV contracts that introduce an annual RPI price rise while retaining option to make price changes outside that regime. Which? believes this may break consumer law.

Ofcom has launched a consultation on new roaming protections for customers to help avoid bill shock.