Category: Regulation

Ofcom's 2023 Mobile Matters report has been released looking at the user experience of mobile customers.

Ofcom Chief Executive, Dame Melanie Dawes has met with the Chancellor and the outcome to assist people in the financial crisis is to urge broadband providers to offer a social tariff and make sure people are aware they exist.

Annual prices have been a stalwart of broadband news since broadband existed, and four years ago it was generally 50p to a £1, but the popular current formula combined with high inflation has pushed that to a rise of £3-4/m every year.

While the penalty for adverts failing to comply is simply an order to not run the advert again months after the advert was last seen, new guidelines should see how advertisers communicate the possibility of price rises improve.

Ofcom recently opened a consultation to stop monitoring and publishing speed test data periodically and is now consulting on only doing its Customer Service Tracker surveys every two years rather than annually.

Ofcom have approved Openreach's Equinox 2 offer pricing allow them to reduce wholesale costs to ISPs

The latest Ofcom Connected Nations report is out and as such provides a second set of figures to confirm what we publish each week.

TOTSCO which has been created by broadband providers to act as the messaging hub for the overdue One Touch Switching system has shared some indications of pricing and is seeking feedback from members.

Any hope for retail providers that Ofcom might give a grace period with no functional switching system in place has been thrown out the window with the launch of a enforcement programme.

The ability to switch seamlessly between different physical broadband networks has been talked about since at least 2018 and in 2021 Ofcom started down the path of creating a system to allow it to happen.