Category: Regulation

The Online Safety Bill is now law after receiving Royal Assent and Ofcom has set out its approach to handling the responsibilities the bill has handed it.

The broadband USO that has directly helped 7,000 properties in three years get a speed above 10 Mbps down and 1 Mbps up is to be reviewed and a consultation is underway so Government can hear your feedback.

INCA has seven big recommendations that are meant to correct the failure of Ofcom to regulate the market that is occurring. The headline being that BT charges customers 29% more in areas without infrastructure competition.

Octopus Energy is set to expand its customer base by 2 million customers including around 500,000 broadband customers now it has signed a deal to buy Shell Energy UK and Germany.

Virgin Media gave customers 30 days to accept or reject changes to broadband and TV contracts that introduce an annual RPI price rise while retaining option to make price changes outside that regime. Which? believes this may break consumer law.

Ofcom has launched a consultation on new roaming protections for customers to help avoid bill shock.

Ofcom's 2023 Mobile Matters report has been released looking at the user experience of mobile customers.

Ofcom Chief Executive, Dame Melanie Dawes has met with the Chancellor and the outcome to assist people in the financial crisis is to urge broadband providers to offer a social tariff and make sure people are aware they exist.

Annual prices have been a stalwart of broadband news since broadband existed, and four years ago it was generally 50p to a £1, but the popular current formula combined with high inflation has pushed that to a rise of £3-4/m every year.

While the penalty for adverts failing to comply is simply an order to not run the advert again months after the advert was last seen, new guidelines should see how advertisers communicate the possibility of price rises improve.