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Ofcom opens investigation into Virgin Media digital phone line migration

Ofcom has opened an investigation into Virgin Media’s compliance under the General Conditions of Entitlement on migrating customers from analogue PSTN phone lines to ‘digital land lines’

2 years ago 4 comments

CMA starts investigation into Vodafone and three merger

The CMA now it has the initial evidence to allow it look at whether a merger between Vodafone and three would substantially lessen the level of competition in the UK mobile market.

2 years ago 1 comments

ASA rules against Zzoomm in savings claim

The ASA has upheld a ruling against alt-net Zzoomm in relation to a statement on how much a consumer might save by picking their service.

2 years ago 0 comments

BT Group misses deadline to remove Huawei kit from core network

BT Group appears to have been likely to miss the 31 December 2023 deadline to remove Huawei equipment from its core network and faces the prospect of significant daily fines.

2 years ago 7 comments

Ofcom Connected Nations report estimates full-fibre take-up running at 28%

The 2023 Ofcom Connected Nations report has been published and shows what the Ofcom analysts have made of the data supplied by broadband operators in September 2023.

3 years ago 8 comments

One Touch Switching – Further Delays

The One Touch Switching Platform is designed as a way to simplify migration of broadband services between providers. The project has been marred with delays after delays, and few people are surprised by the latest development. The One Touch Switching Company has published a bulletin to announce a delay to the planned go-live date of 14 March 2024.

3 years ago 0 comments

Ofcom issues statement to reduce confusion over fibre terminology

When is fibre not fibre? Is FTTC fibre or is it part-fibre? Ofcom has issued a definitive statement but it seems packages can still be called Fibre 35 and be part-fibre based.

3 years ago 7 comments

Ofcom consults on ban of inflation linked price rises

In a move to make it easier to understand the scale of price rises, Ofcom looks set to ban CPI or RPI linked price rises starting in summer 2024.

3 years ago 2 comments

Ofcom looking to update resilience guidance for telcos

As weather events get ever more extreme leading to more flooding and wind damage at a time when broadband networks are becoming ever more critical to daily life Ofcom is looking at what it would like telecom firms to do so that broadband keeps running.

3 years ago 3 comments

Online or telecoms services the start point for 94% of authorised payment fraud

A body that represents some 300 companies in the UK finance sector has published new data showing criminals likely stole £580m through unauthorised or authorised fraud in the first half of 2023.

3 years ago 0 comments