Category: Internet Service Providers

Broadband provider Aquiss sells services across the Full Fibre Ltd (Fibre Heroes) network, along with services from Openreach, CityFibre, Freedom Fibre and Gigaclear. It has today refreshed its line-up with Full Fibre Ltd with a new 2.5Gbps product as well as new ‘burstable’ product. We queried how the Flex product works and were advised it […]

Long standing broadband provider Zen Internet has reported 52% demand growth over the past year through The Fibre Hub, its wholesale channel platform. Zen Internet was one of the early pioneers of Internet access and an independent provider of broadband since the services were rolled out by BT, prior to the creation of Openreach. Continuing […]

Virgin Media O2 says it is in a period of laying the foundations for the future and is carefully targeting its network investments, as part of its results for the quarter ending 31st March 2026. While price rises across many providers are a common complaint, and Virgin Media O2 has some of the biggest jumps […]

Low Earth Orbit (LEO) satellite broadband service Starlink has seen increased demand in the past couple of years in London and the South East of England. They withdrew new fixed broadband services from this area in late 2024, before re-introducing them with a one-off ‘demand surcharge‘ or ‘congestion charge’ of £195. The Advertising Standards Authority […]

Virgin Media O2 has announced a new promotion offering new subscribers a £300 Trip.com gift card/travel voucher when signing up to a Max Volt bundle by 13th May. It’s unclear if this means by the end of 12th or 13th so don’t leave it to the last minute if you’re interested in signing up. The […]

This is not the first time one of the Gigabit Infrastructure contracts (GIS) has been changed after being awarded, and likely won’t be the last. Godshill in the New Forest has been waiting on Wessex Internet to deliver as part of its Project Gigabit contract since 2023, and even today, the BDUK sites are saying […]

Virgin Media O2 has signed a ten year agreement with Egg Power to take power from the a new solar farm project in Suffolk that is expected to go online in 2027. Following on from previous agreements with The Renewables Infrastructure Group this means around 20% of the power the company uses with come from […]

Research carried out by Virgin Media O2 has found that millions of people are likely to have seen fake customer service numbers using search engines and AI tools. It has also dealt with customers who have suffered fraud through contacting scam numbers. Scammers exploiting algorithms to place themselves above legitimate websites on search results is […]

London-focussed Broadband Altnet Community Fibre has re-launched its popular Double the Speed promotion which sees it upgrading its package speeds. These increased speeds will be valid across the 24-month contract period with prices fixed until April 2026 when they go up by £2/month as part of annual prices increases (and £4/month at the end of […]

The Scottish Borders town of Hawick that already has extensive GoFibre and Openreach full fibre footprints now has Virgin Media O2 full fibre productions available via the nexfibre XGS-PON rollout. The border town joins nearby Jedburgh which also has nexfibre available. While our mapped footprint is smaller currently than the GoFibre or Openreach FTTP footprints […]