Category: Internet Service Providers

The Telecoms Consumer Charter aims to build on the legal obligations imposed on all broadband providers by getting providers volunteer to be fairer and clearer with their customers, without all the extra work and cost of even more Ofcom legislation. Hyperoptic has been announced as signing up to the charter joining BT Group, Virgin Media […]

In the less than two years since the One Touch Switching platform started handling migrations it has seen 3 million switches completed. In May 2026 alone there was 147,894 switches completed. While the average match rate for matching someone to the right provider when an switch is started is still fairly low at 62.93% in […]

The Financial Times is reporting that troubled broadband provider TalkTalk has received a bid from VodafoneThree (FT.com subscription required) for its consumer retail operations. Back in March 2026, TalkTalk Group announced £115m of new funding from existing shareholders and lender group to support the company’s working capital, and it was actively seeking buyers for different […]

A TalkTalk study looking at how we all use our mobile phones suggests that many of us will pick up our phones to fill in gaps of just 30 seconds, and that the total average screen time per day may be 3 hours and 18 minutes a day. This is double the screen time of […]

We could have reported on this earlier but it was possible the issues we were seeing were genuine updates happening during the day, but now with the problems now ongoing for a few hours we are adding a news item. It is not clear exactly what the full scope of issues are with BT Consumer […]

The latest BT Group results are in and for the public a key takeaway is that revenue drops due to lower volumes of voice traffic are partially offset by in contract price rises and improved take-up of full fibre. Key points made by BT Group are: “FY26 was another year of strong delivery against BT’s […]

Three areas of North East Scotland that have largely missed out on the full-fibre revolution are set to enjoy access to full fibre rather than part fibre courtesy of GoFibre and a UK Government contract to deliver FTTP in North East Scotland. Edzell, Inverbervie and Longforgan are three places where GoFibre is saying these are […]

We have two piece of news on Starlink services which will be of interest. £5/month Price Increases Starlink, the broadband service from SpaceX which operates a series of satellites has increased residential pricing by £5/month. These represent a 7-14% increase in cost with the lowest package having the highest proportionate increase. Plans were previously £35 […]

For those without access to decent fixed line broadband or long contracts are a pain due to renting and moving frequently, then Vodafone with its new Vodafone 5G broadband FWA options may be an option. Others are already in the 5G home broadband space with Three and EE offering 5G solutions, and Vodafone was too […]

As BT is set to launch new branding on 8th May 2026 with a Behind Brilliant Things showcasing how critical BT is to many parts of daily life. The branding launch was part of a press conference where BT CEO Allison Kirkby announced that BT has been appointed the Official Telecommunications Partner of UEFA EURO […]