Category: Internet Service Providers

As part of the launch of its broadband, phone and TV services BT Retail has adjusted a number of things for new customers, in addition to the addition of free BT Sport channel access.

This may be the last quarter with figures on O2/Be customer numbers from Telefonica, and the trend for the number of fixed broadband customers continues in the downward direction.

After spotting some people talking about issues with what looked like Carrier Grade NAT we have chased BT Retail, and discovered that the provider is engaged in a pilot prior to a roll-out of IPv6.

The Sky broadband customer base continues to grow at a rapid pace outpacing all the other major providers, ensuring their position as the second largest broadband provider in the UK has been cemented even if the O2/Be customers are not counted.

The transition of O2 Home Broadband has taken a significant leap, as the old O2 Home broadband products are no longer available for ordering, with potential customers being directed to Sky.

Virgin Media is continuing to grow its cable broadband user base even in the face of increasing competition from BT, Sky and TalkTalk and some vocal complaints over issues like traffic management.

In the give months that 4G has available it has gained a customer base of 318,000 with EE that will very quickly over take the number of fixed line broadband customers the operator has.

Virgin Media is launching new traffic management policies for customers on their 30 Mbps or faster products, with the promise that the management will not last as long as it does with the current system.

The recent change in the level of throttling that affects some 2.3% of Virgin Media customers while satisfying the ASA/CAP requirements does not match the public perception of moderate.

KC is continuing its roll-out of its Lightstream products and plans to add 15,000 homes to the footprint in 2013.