While it is VMO2 who have highlighted a new scam message, it is one that everyone with a mobile should be prepared for.
Fraudsters are posing as a telecoms company and invoking the urgency part of scamming to claim your mobile SIM is about to expire and you need to login to accept new terms and conditions so that it will keep working.
“O2UK: IMPORTANT: Your SIM Card(s) will be inactive on 04/06/2026, because you have NOT signed our Terms and Conditions. Logon <SITE REMOVED> to sign.“
Example message shared by Virgin Media O2
The reality is that the site people are directed to will ask for login details and the scammers are then collecting these, so that they can later use the username and password to commit fraud. While we’ve not seen the fake site used, it is likely that after entering the credentials that the message will be reassuring something like ‘thank you for confirming your acceptance of the new terms and conditions your SIM card will continue to work, and no further action is needed’.
“Scammers are becoming more sophisticated, using increasingly believable and urgent requests to target victims alongside convincing fake websites, demonstrating just how clever their tactics can be.”
At Virgin Media O2, we’re doing all we can to help Brits swerve the scammers, from blocking scam texts and malicious websites to rolling out enhanced fraud monitoring on online accounts. Every report to 7726 helps us act faster to shut down scams at source, so we’re urging everyone to play their part and forward suspicious messages.“
Murray Mackenzie, Director of Fraud Prevention, Virgin Media O2
Reporting scam messages to 7726 will help all the networks build a picture of variations on the texts, and improve their blocking of spam and scam messages. Reporting is easy, if you receive a text message you want to report forward it to 7726.
This latest scam clearly ticks 3 out of the 4 key aspects we suggest you follow to identify scams, in this case contact out of the blue, action required immediately and personal information requested.
The safest thing to do after forwarding scam texts to 7726 is just to delete them. If you have clicked on the link and entered your authentication details then you should change the password immediately.
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I had a call from a scammer claiming to be from EE asking for verification details. I reported to EE security and they just told me to block the number and keep an eye on it. He called my mobile 3 times and landline also 3 times.
Friend had it other day We are EE! No your an Indian Scam centre.
I didn’t hear the beginning of the call.but hearing call i told him a scamand said ask them this?. They replied so i am thinking EE has been compromised? As billing period and amounts isn’t an open subject.
He confirmed too much!.
I told him to ring EE asap and they had tried to change his email/address and order a phone/s they also sent a DPD code to which they asked pin number. Which is to change delivery address.
But at least with EE to there credit you speak with a UK person Unlike O2/Virgin which centres it’s self in Scammer Central Kolkata plus always awkward to call and understand the person on other end. Shame on O2
The other thing also i did while he was on the call i typed number in “WHO CALLED ME”.
The number oddly was already in the fill in box as so many had searched it.
But it confirmed a scam and they had also tried to be SKY and some others and comes up as a Vodaphone number.
Plus always try to be caged with unknown numbers as they use voice grabbers to use in my voice scams.
So i am vague using a tone of voice and words like howde plus if asked if can you hear me! reply maybe/Not sure as they want YES.