Altnet brsk suffers data breach

A data breach has been reported at altnet brsk, which has suffered a loss of data through one of its systems. The company has confirmed that it does not affect its core network or operational systems. Reports online are that 230,105 customer records have been stolen which includes information related to customer bookings and installations. This includes full customer details and contact data, such as names, addresses, phone numbers, e-mail addresses, internal brsk identifiers, and installation details, with the data having been extracted on the 17th November 2025.

In a statement, brsk has confirmed the incident and that they have reported it to the ICO and relevant authorities, including the police.

“Brsk is investigating an incident involving unauthorised access to one of our customer database systems. We have established that the information involved is limited to basic customer contact information. No financial information, passwords, or account login credentials were affected. At this stage, there is no evidence to suggest that any of the information has been misused.

We understand that incidents of this nature can cause concern, and we are treating this matter with the highest level of seriousness. We have informed affected customers and as an additional precaution, we are offering them 12 months of free personal, financial and web-monitoring services provided by Experian. We have also engaged specialist security partners to assist with our investigation. The ICO, the police and relevant regulatory authorities have all been informed.”

brsk statement