Broadband News

2014 ISPA Awards shortlists announced

With sixteen categories the shortlists are fairly long for the 2014 ISPA Awards, the final winners will be announced on the 10th July 2014.

The 15th ISPAs shortlist
Best Superfast Broadband Best Consumer Fixed Broadband
Gigaclear Fidonet
Gradwell Hyperoptic
Hyperoptic Keycom
KC Plusnet
Plusnet Sky
  Spectrum Internet
Best Business Fixed Broadband Best Wireless
Bridge Partners Boundless
Fastnet Keycom
FidoNet Metronet (UK)
Gradwell Wifinity
Urban Wimax  
Best Shared Hosting Best Dedicated Hosting
Catalyst2 C4L
Challenger Catalyst2
FidoNet Challenger
Heart Internet FidoNet
MacAce Storm Internet
Netcetera Tagadab
Best Internet VoIP Best Consumer Customer Service
Gradwell Catalyst2
Soho66 Hyperoptic
Teleappliant Macace
iNet Telecoms (VoIPfone) Wifinity
Best Business Customer Service Internet Safety & Security
Exa Networks Exa Networks
Fluidata Internet Watch Foundation
KC Business Sky
Server Space Talk Straight (Schools Broadband)
Soho66 TalkTalk
Managed Service Innovation Best Business Use of Cloud
Catalyst2 CentraStage
Exa Networks Claranet SOHO
Memset KC Business
Storm Internet Talk Straight (Schools Broadband)
Customer Choice Award Best Use of Digital
Catalyst2 Go On UK
Hyperoptic Hyperoptic
Macace Nominet
Tesco TalkTalk

"Congratulations to all those shortlisted for the 2014 ISPAs which again shows the real strength and diversity of the UK internet sector, which underpins the whole economy. The new categories reflect the massive rise in cloud and digital services in the last year, and it’s great to reward those who have innovated in these areas. Best of luck to all those nominated, and I look forward to the ceremony in July."

ISPA Secretary General Nick Lansman

A number of the categories (Superfast Broadband, Consumer Fixed Broadband, Business Fixed Broadband, Best Wireless, Dedicated Hosting, Shared Hosting and VoIP) were shortlisted by technical testing to measure the performance of each service.

"We're delighted to lead the pack at this year's ISPA awards and thank our customers for nominating Hyperoptic for the "Customer Choice" award.

It’s also encouraging to see a fellow gigabit provider short-listed in the category of “Best Superfast Broadband”, an indication that the term "superfast" is finally being redefined.

Dana Tobak, Managing Director at Hyperoptic


Great line up! hope gigaclear win their group.

Who are in the list for internet heroes and villains this year?

  • cyberdoyle
  • over 6 years ago

can't access FidoNet's website ironically.

  • BlackAle
  • over 6 years ago

Fidonet don't appear to be a Consumer ISP?

  • AndyCZ
  • over 6 years ago

In the best Consumer Fixed Broadband only Sky, Plusnet and on a regional level Spectrum Internet appear to be Consumer as opposed to Business
Hyperoptic are only FTTP

  • Oldjim
  • over 6 years ago

Keycom operate under different brands in different locations e.g. Media Force for Army bases and also various other white label solutions for landlords e.g.

Yes we're not available everywhere (yet) but we're working on it :)


  • boggits
  • over 6 years ago

Hero's and Villians will hopefully be short listed next week at the regular ISPA Council meeting so if you have any more suggestions please let ISPA know ASAP

FULL DISCLOSURE : I'm on ISPA Council (currently treasurer)

  • boggits
  • over 6 years ago

Hyperoptic are FTTB, Cat5e to home. Regardless, still ULTRA-FAST Broadband.

  • FTTH
  • over 6 years ago

I just find some of the finalists there very strange.

Could some elaborate on the process you go through to get to these finalists?

  • AndyCZ
  • over 6 years ago

I don't disagree with that - I was referring to the inclusion in the Best Consumer Customer Service which, because of the cost of dedicated FTTP can only be a very small minority of consumers as opposed to business or similar

  • Oldjim
  • over 6 years ago

Providers apply to be considered in a category, where its a technical category testing takes place for two months. This whittles entries down to the five or six listed, so more entered but were beaten in the testing by those listing in some categories.

For non tested categories a sub section of the judges filter through the dozen or more entries to produce a short list.

  • andrew
  • thinkbroadband staff
  • over 6 years ago

Hyperoptic is not expensive

Standalone 100 Meg symmetric £35 per month (no phone line needed)

  • andrew
  • thinkbroadband staff
  • over 6 years ago

Great to see that genuine Fibre providers (Hyperoptic & Gigaclear) are making a mark and proves that deployment costs of FTTP must be economical given the typical monthly charges are on a par, though in reality probably less, than the big providers who split bills up to baffle consumers. Can't remember the last time I got change from £50 on 1meg BT copper

  • FibreHasNoCopper
  • over 6 years ago

@Andrew from
[quote] Q: Who can get Hyperoptic?

A: Hyperoptic will be installed on a site-by-site shared basis, or as a dedicated hyper-link to a single business. If you live or work in a multi-unit building or complex, just drop us a line and we'll get in touch. Or if you own a building or multi-user site, we'd welcome the opportunity to show you why Hyperoptic can add significant value to your property.[/quote]

  • Oldjim
  • over 6 years ago

My understanding of Hyperoptic is that they are a MDU-only provider of fibre for residential users.

FTTP is a lot more expensive than FTTB for MDUs.

  • AndyCZ
  • over 6 years ago

Very pleased to see ASK4 nominated for customer service - it is incredible, they can't do enough for me and respond to emails within minutes. It is a real shame I have to leave them as my ISP due to Digital Region closing down :-(

  • pobrown
  • over 6 years ago

yes Hyperoptic is a FTTB solution, just like many millions of the premises in the FTTH coverage figures people feel jealous of across Europe and Russia.

There is no geographic coverage requirement to enter the awards. The final decision is made by a large judging panel who are listed on the ISPA site.

  • andrew
  • thinkbroadband staff
  • over 6 years ago

Hyperoptic is more like Fibre To The Development rather than to a single block or building. They quoted to supply a fibre based service to our low-rise development of 36 houses and 39 flats with all EO lines. Fibre to a central location and then Ethernet to the properties.

  • MCM999
  • over 6 years ago

I don't see how gigaclear who supply so few can be a contender? Also I am amazed to not see AAISP on there their service is fantastic. Or did I miss them?

  • pcoventry76
  • over 6 years ago

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