Broadband News

Sky Cloud WiFi app released

Sky has released its Sky Cloud WiFi application, that will make it easier for Sky Broadband customers to log on and use The Cloud hot-spots for free.

The app itself is free in the Apple App Store and Google Play store, and allows you to register the device it is running, with a limit of six devices linked to your Sky Broadband web login.

Sky Cloud WiFi App
Click image for larger version

The maps scale for larger screens, but using an Asus Transformer Prime (Ice Cream Sandwich) reveals a bug, where the application is firmly stuck in phone screen orientation mode, ignoring screen rotation requests.

Comments

I got it today - it's brill and so is the cloud service :)

  • pcoventry76
  • over 5 years ago

Can't wait to try this next time I crawl out from under my rock.

  • otester
  • over 5 years ago

mine says "Sorry, you are not eligible for this service."

  • browney
  • over 5 years ago

@browney Users on Everyday Lite (the free 2GB product) dont get the WiFi option

If you are on connect or the unlimited services, then try phoning them

  • andrew
  • thinkbroadband staff
  • over 5 years ago

Im on unlimited, other users reporting the same problem on the sky forum.

  • browney
  • over 5 years ago

As in

http://helpforum.sky.com/t5/WiFi-Hotspots-from-The-Cloud/WiFi-Hotspots-from-The-Cloud-available-for-customers-from-today/td-p/381471

Just registered on iOS and it worked here.

  • andrew
  • thinkbroadband staff
  • over 5 years ago

yes. its a great idea im sure it'll be working for me soon

  • browney
  • over 5 years ago

Add me to the people who are on Sky Unlimited but are told they are not eligible. I'll phone them tomorrow and see what the problem is.

  • offcs
  • over 5 years ago

If there is an easy solution let us know, and I'll add a few words to the article

  • andrew
  • thinkbroadband staff
  • over 5 years ago

Sky now have a forum entry http://bit.ly/Irvu7I for customers with this problem. They are PM'ing customers and requesting account details. I have given them mine and await a response. They have told some customers that it can take 7 days before their account works.

  • offcs
  • over 5 years ago

Connection was no problem for me. All 4 devices I have used both iOS and Android work perfectly.

Now if we can just persuade Sky to increase the number of Sky Go logins from the currently restrictive 2.

  • nw_snapper
  • over 5 years ago

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