Skip to main content
Find a broadband deal
Fix my broadband

Andrews & Arnold (AAISP) Broadband, Full Fibre and Reviews UK

AAISP

Rating 4-5 Compare this ISP to others
AAISP

Summary

Andrews & Arnold Ltd (commonly known as AAISP or A&A) is a Bracknell-based company specialising in high-quality broadband and VoIP services. Founded in 1997 and launching operations in 1998, the company was established to deliver reliable connectivity for more discerning users, starting with dial-up ISDN and analogue services featuring fixed IP addresses and SMTP email delivery. Over 27 years later, A&A has evolved into a niche provider of premium broadband, emphasising technical excellence over mass-market scale. It remains independently owned, with a focus on innovation through its in-house research and development team.

Packages

Package Name Speed Setup Monthly First Year Cost*
Home::1 (Openreach FTTP) (12 months) - 115/20
115 Mbps £0.00 £47.00 £564.00
Home::1 (Openreach FTTP) (12 months) - 160/30
160 Mbps £0.00 £55.00 £660.00
Home::1 (Openreach FTTP) (12 months) - 330/50
330 Mbps £0.00 £65.00 £780.00
Home::1 (Openreach FTTP) (12 months) - 550/75
550 Mbps £0.00 £75.00 £900.00
Home::1 (Openreach FTTP) (12 months) - 1000/115
1000 Mbps £0.00 £85.00 £1,020.00
Home::1 (Openreach FTTP) (1 month) - 115/20
115 Mbps £0.00 £47.00 £564.00
Home::1 (Openreach FTTP) (1 month) - 160/30
160 Mbps £0.00 £55.00 £660.00
Home::1 (Openreach FTTP) (1 month) - 330/50
330 Mbps £0.00 £65.00 £780.00
Home::1 (Openreach FTTP) (1 month) - 550/75
550 Mbps £0.00 £75.00 £900.00
Home::1 (Openreach FTTP) (1 month) - 1000/115
1000 Mbps £0.00 £85.00 £1,020.00
Home::1 (CityFibre FTTP) (1 month) - 160/160
160 Mbps £10.00 £45.00 £550.00
Home::1 (CityFibre FTTP) (1 month) - 1000/1000
1000 Mbps £10.00 £65.00 £790.00
Home::1 (Openreach G.Fast) - 160/30
160 Mbps £110.00 £65.00 £890.00
Home::1 (Openreach G.Fast) - 330/50
330 Mbps £110.00 £75.00 £1,010.00
Home::1 (Openreach FTTC/VDSL) - 80/20
80 Mbps £110.00 £55.00 £770.00
Home::1 (Openreach ADSL) - 24/1.4
24 Mbps £75.00 £45.00 £615.00

* VAT included

Additional Comments

A&A's ethos is captured in its slogan, "Your packets. Our people," underscoring a commitment to low-latency, uncapped connections managed by UK-based technical experts rather than scripted call-centre staff. Unlike larger ISPs, A&A avoids network overload, promising no "evening slowdowns" through proactive capacity monitoring and peering arrangements that ensure it is rarely the bottleneck. 

AAISP offers many of its packages with a 1TB monthly limit for £10/month less than the unlimited versions. 

AAISP is a provider with a reputation for serving technical users, especially tackling more complex issues with broadband lines. They boldly state they are not a mass market provider, but invite you to consider them if you've been treated badly by other providers and want something better. AAISP is one of the main users of the Firebrick-platform.

Speeds match your line's potential: ADSL service up to 21Mbps, VDSL up to 80Mbps, and FTTP/G.fast hitting gigabit levels (up to 1.6Gbps in some spots). Data allowances start at 500GB monthly (up from 300GB in 2021), with unlimited upgrades for heavy users – or opt for 1TB versions at £10 less. Static IPs, bonded lines for redundancy, and their own FireBrick routers cater to power users running servers or VPNs.

Availability is nationwide via Openreach, with FTTP expanding to 8 million premises by 2025. If you value excellent support, transparency, and a no-nonsense connection over rock-bottom prices, calling the AAISP sales team could be worth consideration. 

For discounts take a look at our page on AAISP Broadband Deals & Offers.

 

ISP Details

Name AAISP
Legal Name Andrews & Arnold Ltd
IPv6 Support Yes
ISPA Member No
Ofcom Code of Practice No
info
Link https://aaisp.net.uk/

Contact Details

Sales Telephone 03333 400 222

AAISP Reviews

Add review

dr_poggs 30 Aug 2024 (reviewed 1 year ago)
Every time I think AAISP's customer and technical service is normal for the industry and interact with another ISP, I'm disappointed. AAISP are highly competent and I've never had a reason to move from them.
nivek1612 25 Aug 2024 (reviewed 1 year ago)
Breath of Fresh Air. After struggling to get my old ISP (Zen) to fix an issue with download dropping to 20Mbps on an FTTP 900/100 service I switch to AAISP. From the migration date, ping times halved and speed is no longer compromised. The customer portal is also useful for setting up ipv6 blocks and general line monitoring. I wish I had moved years ago.
tanderson001 20 Aug 2024 (reviewed 1 year ago)
I have been with AAISP for over 15 years now, I'd just not consider any other ISP now honestly. Super reliable... it just works, no headaches. On the very rare occasion there are issues you can check their status page for updates on wider issues, or if it's just something up with your line you can email them or call them up. I've only ever emailed and always had a prompt and knowledgable response back.
greensword 20 Jul 2024 (reviewed 1 year ago)
greensword 20 May 2024 (reviewed 2 years ago)
greensword 20 Dec 2023 (reviewed 2 years ago)
An always consistently reliable service. Excellent
GhostSeven 15 Dec 2023 (reviewed 2 years ago)
I have personally and via my company been a long term business and personal user of AAISP. I can say without doubt they are the best and most technically capable ISP in the UK. They have knowledgeable staff, excellent customer support and a carefully curated and well designed infrastructure. They charge a fair price for a highly reliable, fast and technically competent service. The most recent install of service that I have had from them was a residential install of FTTP 1000/115. The whole process was simple, I was kept informed all the way through and the after care and easy of technical adjustment (moving /29 and IPv6 ranges from L2TP to the FTTP) was exemplary. I fully recommend them and cannot sing their praises highly enough.
BillH 29 Nov 2023 (reviewed 2 years ago)
I have been using A&A since the beginning of the year, I cannot rate their services high enough, I currently have Broadband and a VOIP phone for home use, I can say that both services are provided with faultless customer service. For the average user (I'm not voip savvy) their voip system is ideal for me, simply plug into ethernet port and it works. An ideal company to deal with the upcoming changes to phones + broadband.
greensword 20 Oct 2023 (reviewed 2 years ago)
Always excellent, always reliable. What more can I say?
geofb 21 Aug 2023 (reviewed 2 years ago)
Rock-solid reliable with only very occasional outages.