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Andrews & Arnold (AAISP) Broadband, Full Fibre and Reviews UK

AAISP

Rating 4-5 Compare this ISP to others
AAISP

Summary

Andrews & Arnold Ltd (commonly known as AAISP or A&A) is a Bracknell-based company specialising in high-quality broadband and VoIP services. Founded in 1997 and launching operations in 1998, the company was established to deliver reliable connectivity for more discerning users, starting with dial-up ISDN and analogue services featuring fixed IP addresses and SMTP email delivery. Over 27 years later, A&A has evolved into a niche provider of premium broadband, emphasising technical excellence over mass-market scale. It remains independently owned, with a focus on innovation through its in-house research and development team.

Packages

Package Name Speed Setup Monthly First Year Cost*
Home::1 (Openreach FTTP) (12 months) - 115/20
115 Mbps £0.00 £47.00 £564.00
Home::1 (Openreach FTTP) (12 months) - 160/30
160 Mbps £0.00 £55.00 £660.00
Home::1 (Openreach FTTP) (12 months) - 330/50
330 Mbps £0.00 £65.00 £780.00
Home::1 (Openreach FTTP) (12 months) - 550/75
550 Mbps £0.00 £75.00 £900.00
Home::1 (Openreach FTTP) (12 months) - 1000/115
1000 Mbps £0.00 £85.00 £1,020.00
Home::1 (Openreach FTTP) (1 month) - 115/20
115 Mbps £0.00 £47.00 £564.00
Home::1 (Openreach FTTP) (1 month) - 160/30
160 Mbps £0.00 £55.00 £660.00
Home::1 (Openreach FTTP) (1 month) - 330/50
330 Mbps £0.00 £65.00 £780.00
Home::1 (Openreach FTTP) (1 month) - 550/75
550 Mbps £0.00 £75.00 £900.00
Home::1 (Openreach FTTP) (1 month) - 1000/115
1000 Mbps £0.00 £85.00 £1,020.00
Home::1 (CityFibre FTTP) (1 month) - 160/160
160 Mbps £10.00 £45.00 £550.00
Home::1 (CityFibre FTTP) (1 month) - 1000/1000
1000 Mbps £10.00 £65.00 £790.00
Home::1 (Openreach G.Fast) - 160/30
160 Mbps £110.00 £65.00 £890.00
Home::1 (Openreach G.Fast) - 330/50
330 Mbps £110.00 £75.00 £1,010.00
Home::1 (Openreach FTTC/VDSL) - 80/20
80 Mbps £110.00 £55.00 £770.00
Home::1 (Openreach ADSL) - 24/1.4
24 Mbps £75.00 £45.00 £615.00

* VAT included

Additional Comments

A&A's ethos is captured in its slogan, "Your packets. Our people," underscoring a commitment to low-latency, uncapped connections managed by UK-based technical experts rather than scripted call-centre staff. Unlike larger ISPs, A&A avoids network overload, promising no "evening slowdowns" through proactive capacity monitoring and peering arrangements that ensure it is rarely the bottleneck. 

AAISP offers many of its packages with a 1TB monthly limit for £10/month less than the unlimited versions. 

AAISP is a provider with a reputation for serving technical users, especially tackling more complex issues with broadband lines. They boldly state they are not a mass market provider, but invite you to consider them if you've been treated badly by other providers and want something better. AAISP is one of the main users of the Firebrick-platform.

Speeds match your line's potential: ADSL service up to 21Mbps, VDSL up to 80Mbps, and FTTP/G.fast hitting gigabit levels (up to 1.6Gbps in some spots). Data allowances start at 500GB monthly (up from 300GB in 2021), with unlimited upgrades for heavy users – or opt for 1TB versions at £10 less. Static IPs, bonded lines for redundancy, and their own FireBrick routers cater to power users running servers or VPNs.

Availability is nationwide via Openreach, with FTTP expanding to 8 million premises by 2025. If you value excellent support, transparency, and a no-nonsense connection over rock-bottom prices, calling the AAISP sales team could be worth consideration. 

Click here to find AAISP wifi broadband deals.

 

ISP Details

Name AAISP
Legal Name Andrews & Arnold Ltd
IPv6 Support Yes
ISPA Member No
Ofcom Code of Practice No
info
Link https://aaisp.net.uk/

Contact Details

Sales Telephone 03333 400 222

AAISP Reviews

Add review

Anonymous 22 May 2026 (reviewed 1 week ago)
4
very good if expensive
NIcholasA 20 May 2026 (reviewed 2 weeks ago)
5
perhaps a little more expensive than other providers - but the quality of service is great and they also can provide VOIP telephony. No regrets moving to AAISP from Virgin.
stegro 14 Apr 2026 (reviewed 1 month ago)
5
Consistently great ‒ both the connection and the support!
Anonymous 23 Mar 2026 (reviewed 2 months ago)
5
Very smooth on-boarding, and clearly a very experienced company.
hhmb 20 Mar 2026 (reviewed 2 months ago)
5
Reliable service and exceptional customer support
Anonymous 21 Feb 2026 (reviewed 3 months ago)
5
Absolutely first class
Sam D. 05 Feb 2026 (reviewed 3 months ago)
5
There are no suppliers in the same league of excellence as A&A for broadband. When I need support, I can speak to them immediately with no delay (as quick as you could call your mum), and they know what they are talking about. Their portal is fabulous - 24x7 monitoring of your connection, and all notes and communication regarding your account (with Openreach etc) are published with transparency. Prices may be a bit higher than some others, but you get what you pay for. I wish suppliers of other stuff could be this good.
Anonymous 02 Feb 2026 (reviewed 4 months ago)
5
Excellent - couldn't be happier. Used to be with IDNET - moving was a VERY good move.
Anonymous 01 Feb 2026 (reviewed 4 months ago)
5
Very satisfactory.
Anonymous 31 Jan 2026 (reviewed 4 months ago)
5
Professional and know what they're doing.