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Virgin Media

These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

Virgin Media broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name Virgin Media
Legal Name Information Virgin Media Ltd
Also Known As ntl:Telewest, Virgin.net
Company Type UK Limited Company ( company number: 2591237 )
Company Group Information Virgin Media Inc. [Delaware, US]
ISPA Member Information Corporate
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starHalf_starHalf_empty_starWhole_empty_star compare this ISP to others
Links Plus Homepage | Home Broadband | Business Broadband

Contact Details

Sales E-Mail
Sales Telephone 0800 052 2525 ( Free Call (e.g. 0800) )
Mon - Fri (08:00 - 20:00) | Sat (08:00 - 18:00) | Sun (09:30 - 17:30)
Support E-Mail
Support Telephone 0845 454 1111 ( Non-geographic "lo-call" (e.g. 0845) )
Open 24/7
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
Virgin Media Super 50 Fibre **no line rental** 50+ Meg £14.99 £32.25
Virgin Media VIVID 100 **no line rental** Faster £14.99 £37.25
Virgin Media VIVID 200 **no line rental** Faster £14.99 £45.25
Virgin Media VIVID 200 Gamer **no line rental** Faster £14.99 £50.25
Virgin Media Super 50 Fibre and calls **Free case of wine or wireless speaker + £12/m for 12 months + £19/m line rental ** 50+ Meg £14.99 £40.00
Virgin Media VIVID 100 Fibre and calls **Free case of wine or wireless speaker + £17/m for 12 months + £19/m line rental** Faster £14.99 £45.00
Virgin Media VIVID 200 Fibre and calls **Free case of wine or wireless speaker + £25/m for 12 months + £19/m line rental** Faster £14.99 £53.00
Virgin Media VIVID 200 Gamer Broadband and calls **Free case of wine or wireless speaker + £30/m for 12 months + £19/m line rental** Faster £14.99 £58.00
Virgin Media Player Bundle **£12/m for 12 months + £19/m line rental** 50+ Meg £14.99 £45.00
Virgin Media Fun Bundle **Free case of wine or wireless speaker + £26/m for 12 months + £19/m line rental** Faster £14.99 £60.00
Virgin Media Full House TV + VIVID 200 Broadband + Calls Bundle **Free case of wine or wireless speaker + £35/m for 12 months + £19/m line rental** Faster £14.99 £76.00
Virgin Media VIP Bundle **Free case of wine or wireless speaker £68.50/m for 12 months + £19/m line rental** Faster £14.99 £120.00
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
CISAS True
Ombudsman Services False

Network Details

IPv6 support False
Multicast support False

Notes

Additional Details ntl:Telewest have acquired Virgin.net and rebranded as Virgin Media to provide television, telephone and Internet services under one banner. The holding company in the U.S. is listed on the Nasdaq under "VMED".

If you are in a former ntl:Telewest area, you will be able to subscribe to the cable service. For those outside cable areas, ADSL services are available. Virgin Media's site will advise what is available to you when you enter your postcode.
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