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Virgin Media

62801ebb2441c982e2d67ef578be8722

ISP Details

Name Virgin Media
Legal Name Information Virgin Media Ltd
Also Known As ntl:Telewest, Virgin.net
Company Type UK Limited Company ( company number: 2591237 )
Company Group Information Virgin Media Inc. [Delaware, US]
ISPA Member Information Corporate
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starWhole_empty_starWhole_empty_star compare this ISP to others
Links Homepage | Home Broadband | Business Broadband

Contact Details

Sales E-Mail
Sales Telephone 0800 052 2525 ( Free Call (e.g. 0800) )
Mon - Fri (08:00 - 20:00) | Sat (08:00 - 18:00) | Sun (09:30 - 17:30)
Support E-Mail
Support Telephone 0906 212 1111 ( Premium (e.g. 0891) )
Open 24/7
This ISP operates a premium rate support number.
You need to select a Usage Profile which best describes how much you think you will download from the Internet.
If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 17.5% VAT

Package Name Speed Setup Monthly Quarterly Yearly
Virgin Broadband M - Cable 2 Meg £25.00 £18.00 - -
Virgin Broadband L - Cable 4 Meg £25.00 £25.00 - -
Virgin Broadband XL - Cable (10Mbps) Faster £25.00 £37.00 - -
Virgin Broadband XL - Cable (20Mbps) Faster £25.00 £37.00 - -
Virgin Broadband (Plan 3) - ADSL 1 Meg £25.00 £14.99 - -
Virgin Broadband (Plan 2) - ADSL 8 Meg £25.00 £17.99 - -
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes.
CISAS True
OTELO False

Network Details

IPv6 support False
Multicast support False

Notes

Additional Details ntl:Telewest have acquired Virgin.net and rebranded as Virgin Media to provide television, telephone and Internet services under one banner. The holding company in the U.S. is listed on the Nasdaq under "VMED".

If you are in a former ntl:Telewest area, you will be able to subscribe to the cable service. For those outside cable areas, ADSL services are available. Virgin Media's site will advise what is available to you when you enter your postcode.
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