SOCIAL TARIFF - Eligibility Requirements Apply

This package is a 'social tariff', which is only available to individuals who are receiving certain state benefits such as Income Universal Credit, Pension Credit, Income Support and some other Income-based allowances. Not all providers have the same criteria so please check with the provider.

For more information, see our Social Tariffs page.

Virgin Media

Essential Broadband (social tariff)

Social Tariff

Download speed This is the advertised download speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.

15 Mbps

High Speed

	Downstream	Upstream
Basic	Under 10Mbps	Under 1Mbps
High Speed	10Mbps	1Mbps
Superfast	30Mbps	-
Ultrafast	100Mbps*	-
Gigabit	900Mbps+	-

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Upload speed This is the advertised upload speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.

2 Mbps

Basic

	Downstream	Upstream
Basic	Under 10Mbps	Under 1Mbps
High Speed	10Mbps	1Mbps
Superfast	30Mbps	-
Ultrafast	100Mbps*	-
Gigabit	900Mbps+	-

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Included allowance: Unlimited

Costs

Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.

Setup Cost	£0.00
Monthly Cost	£12.50
First Year Cost	£150.00

VAT Included

Additional Comments

Router Included — Virgin Media Hub included

Social Tariff Eligibility — Available to new and current Virgin Media customers; the account holder myst be in reception of one of these benefits:

Universal Credit
Pension Credit
Income Support
Income-based Jobseeker’s Allowance (Income based; or if mixed income-based element must be higher)
Income-based Employment Support Allowance (Income based; or if mixed income-based element must be higher)

Different Technologies — Virgin Media product are delivered both over DOCSIS (cable) which is a 'part fibre' product or FTTP which is a 'full fibre' service. The technology used will vary based on your location.