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Virgin Media

Essential Broadband (social tariff)

Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

Virgin Media
Download speed
infoThis is the advertised download speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.
15 Mbps
High Speed
Downstream Upstream
Basic
Under 10Mbps Under 1Mbps
High Speed
10Mbps 1Mbps
Superfast
30Mbps -
Ultrafast
100Mbps* -
Gigabit
900Mbps+ -

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Upload speed
infoThis is the advertised upload speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.
2 Mbps
Basic
Downstream Upstream
Basic
Under 10Mbps Under 1Mbps
High Speed
10Mbps 1Mbps
Superfast
30Mbps -
Ultrafast
100Mbps* -
Gigabit
900Mbps+ -

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Included allowance
Unlimited

Costs

Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.

Setup Cost £0.00
Monthly Cost £12.50
First Year Cost £150.00

VAT Included

Additional Comments

Router Included — Virgin Media Hub included

Social Tariff Eligibility — Available to new and current Virgin Media customers; the account holder myst be in reception of one of these benefits:

  • Universal Credit
  • Pension Credit
  • Income Support
  • Income-based Jobseeker’s Allowance (Income based; or if mixed income-based element must be higher)
  • Income-based Employment Support Allowance (Income based; or if mixed income-based element must be higher)

Different Technologies — Virgin Media product are delivered both over DOCSIS (cable) which is a 'part fibre' product or FTTP which is a 'full fibre' service. The technology used will vary based on your location.

Package Details
Contract Period 1 month
IP Assignment Method Dynamic IP
Carrier-Grade NAT (CGNAT) No
Mid-Contract Price Increase No
Wholesale Provider Details
Provider Name Wholesale Product Technology
Virgin Media Virgin Media Cable Cable
Virgin Media Virgin Media FTTP (XGS-PON) FTTP

Latest ISP Reviews

View all ISP Reviews

Anonymous 02 Sep 2026 (reviewed 1 day ago)
5
It's seems good so far, ( day 1 of a 24 month contract ). I'll also do a review at midway of contract and one at the other end.
Anonymous 01 Sep 2026 (reviewed 2 days ago)
1
Intermittent signal loss
Anonymous 31 Aug 2026 (reviewed 3 days ago)
2
@Virgin Media - speeds okay but unhappy with refusal to honour broadband quote emailed to me last Tue 25 Aug
Anonymous 31 Aug 2026 (reviewed 3 days ago)
4
broadband good, sometimes problems with wifi
Anonymous 31 Aug 2026 (reviewed 3 days ago)
4
It's just the high price that spoils it.