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Sky

These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

Sky broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name Sky
Legal Name Information Sky Broadband S.A.
Also Known As O2 Broadband
BE Broadband
Company Type UK Limited Company ( company number: B- 118.641 )
Company Group Information British Sky Broadcasting Group plc
ISPA Member Information Corporate
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_empty_starWhole_empty_starWhole_empty_star compare this ISP to others
Links Plus Homepage | Home Broadband | Complaints Policy

Contact Details

Sales E-Mail
Sales Telephone 08442 411 818 ( Non-geographic "national" (e.g. 0870) )
Mon - Fri (08:30 - 23:00) | Sat (08:30 - 23:00) | Sun (08:30 - 23:00)
Support E-Mail
Support Telephone 08442 411 653 ( Non-geographic "national" (e.g. 0870) )
Open 24/7
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
Unlimited + Sky Talk Weekends (existing Sky TV customers) **12 months half price and £25 M&S voucher offer** 16 Meg £5.00 £3.75
Unlimited + Sky Talk Weekends (non TV customers) **£5/m for 12 months + £25 M&S voucher** 16 Meg £5.00 £5.00
Unlimited BB + NOW TV Entertainment + Sky Talk Weekends **£12.50/month for 12 months** 16 Meg £5.00 £12.50
Unlimited BB + NOW TV Movies + Sky Talk Weekends **£12.50/month for 12 months** 16 Meg £5.00 £12.50
Fibre Unlimited + Sky Talk Weekends **£7.50/month for six months + £25 M&S voucher** 20+ Meg £15.00 £20.00
The Original Bundle, TV + unlimited broadband + calls **£100 reward** 16 Meg £5.00 £29.00
The Movies Bundle, TV + unlimited broadband + calls **£100 reward and £16 off in first month** 16 Meg £5.00 £45.00
The Sports Bundle, TV + unlimited broadband + calls **£100 reward** 16 Meg £5.00 £51.00
The Complete Bundle, TV + unlimited broadband + calls **£100 reward and save £8 in first month** 16 Meg £5.00 £74.75
Everyday Lite (Sky TV Customers) 16 Meg £5.00 -
Unlimited + Sky Talk Weekends (Sky TV customers) 16 Meg £5.00 £7.50
Unlimited + Sky Talk Weekends (non TV customers) 16 Meg £5.00 £10.00
Unlimited + Sky Talk Anytime (Sky TV customers) 16 Meg £5.00 £12.50
Unlimited + Sky Talk Anytime (non TV customers) 16 Meg £5.00 £15.00
The Original Bundle, TV + broadband lite + calls 16 Meg £5.00 £21.50
Fibre Unlimited + Sky Talk Weekends 20+ Meg £15.00 £20.00
Fibre Unlimited + Sky Talk Anytime 20+ Meg £15.00 £25.00
Fibre Unlimited Pro + Sky Talk Weekends 50+ Meg £15.00 £30.00
Fibre Unlimited Pro + Sky Talk Anytime 50+ Meg £15.00 £35.00
Sky Broadband Connect 8 Meg £30.00 £17.00
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
CISAS False
Ombudsman Services True

Network Details

IPv6 support False
Multicast support False

Notes

Additional Details Some Sky packages require a Sky TV subscription, the cheapest of which is £21.50 (inc. VAT) a month.
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