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Ofcom gives the Alternative Dispute Resolution Schemes a makeover

The two ADR schemes operate silently, but Ofcom has been reviewing them, and given them a paternal shove to correct some of the failings that Ofcom believes they have.

14 years ago 0 comments

Broadband speed advertising rules extended to mobile services

The success of the BCAP/CAP rule changes on speeds in broadband advertising has led to the rules being extended to cover the various mobile broadband services.

14 years ago 8 comments

The other way to provide broadband for everyone

The House of Lords Select Committee on Communications has published its report on Broadband, and the 80 page document is a must read for the telecoms industry and broadband campaigners.

14 years ago 38 comments

Virgin Media told to substantiate future download speed claims

A second adjudication has gone against Virgin Media in the same week, this time over claims of how long users would take to download a HD video.

14 years ago 10 comments

Virgin, Vodafone and Everything Everywhere shun new Open Internet COP

A new Open Internet Code of Practice has been signed by major ISPs in the UK, but three of the largest communications companies have opted out of signing it.

14 years ago 8 comments

Virgin Media gets wrist slapped over buffering video claims

It seems the copy writers at Virgin Media are once more in trouble, with the ASA upholding another complaint against Virgin Media.

14 years ago 10 comments

Are BDUK projects really delayed by EU State Aid rules?

Recent press coverage suggests that EU approval is delaying many BDUK projects, but we ask if this is really the case?

14 years ago 15 comments

Virgin Media tries to assert that unlimited cannot apply to DSL

Unlimited services have had a checkered reputation over the years, with some remaining unlimited for a short time only. Sky to date has eschewed these problems, but that has not stopped Virgin Media attempting to get the ASA to rule against 'totally unlimited' claims.

14 years ago 13 comments

EU attempts to bring some regulatory certainty to broadband market

After some time when there was lots of worry that the EU may block State Aid for BDUK projects, the latest news from the EU suggests a more pragmatic approach that may allow UK to continue with its incremental rather than ground breaking approach.

14 years ago 15 comments

Black box inspection not the cornerstone of data monitoring service

More snippets are emerging over current capabilities with regard to interception of your internet data and proposals to allow security services to keep pace with the march of technology.

14 years ago 3 comments